At a Glance
- Tasks: Keep our hotel sparkling clean and create a welcoming environment for guests.
- Company: Join The Q Hotel, a vibrant place where teamwork and purpose thrive.
- Benefits: Flexible hours, competitive pay, full training, and opportunities for growth.
- Other info: Inclusive workplace with support for diverse backgrounds and experiences.
- Why this job: Make a real difference in guest experiences while developing your skills.
- Qualifications: Passion for cleanliness and great customer service skills.
The predicted salary is between 28000 - 30000 € per year.
As a Housekeeper at The Q Hotel, Shanklin, you will be responsible for maintaining a clean and hygienic environment within the hotel. You will play a key role in ensuring the very best in standards throughout our hotel paying particular attention to our Guest rooms. Join The Q Hotel and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.
What you’ll do:
- Meticulous attention to detail
- Strip and clean beds and collect linen
- Clean desks, ceilings and vents, walls, blinds, and other surfaces to create a beautiful, safe environment.
- Clean Bathrooms, including Baths, Showers and Toilets
- Dust, mop, vacuum, sweep, polish floors, and replenish supplies
- Emptying bins and waste containers
- Actively champion a safe and healthy environment for our guests, visitors, and staff
What you bring:
- Ability to perform physical aspects of the job
- Exceptional customer service skills: a willingness to go above and beyond
- A passion for housekeeping
- Personal and professional integrity, appearance, and demeanour
- Full training and full protective uniform supplied
What we offer:
- Flexible and dynamic work environment
- Competitive compensation
- Access to ongoing training and development programs
- Countless opportunities to grow within the company
Package Description:
- 20 – 40 Hours per week
- Any 5 days out of 7 - 7:00-23:30
- Shifts are as necessary to support with business requirements
- From £14.00 per hour
- Full uniform supplied
- Full training provided
- Annual leave April - March 28 days per calendar year which increases with service
- Company pension scheme supplied by NEST
- Employee assistance program with counselling and life advice support
- Family leave options - Maternal, Paternal and Bereavement
- Training, development, and progression opportunities
We are committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.
Housekeeper/ Room Attendant - The Q Hotel in Shanklin employer: The Q Hotel
The Q Hotel in Shanklin is an exceptional employer that prioritises a flexible and dynamic work environment, offering competitive compensation and comprehensive training for all staff. With a strong commitment to employee growth and inclusivity, team members enjoy numerous opportunities for advancement while being part of a supportive culture that values integrity and exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper/ Room Attendant - The Q Hotel in Shanklin
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around The Q Hotel or check out their website. Familiarising yourself with the place will help you feel more confident and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for someone. Being a Housekeeper is all about creating a welcoming environment, so be ready to share how you can contribute to that vibe.
✨Tip Number 3
Dress to impress! Even if the role is hands-on, showing up looking tidy and professional can make a great first impression. It reflects your personal integrity and shows you care about the job.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it’s a great way to stay updated on any new opportunities that pop up at The Q Hotel.
We think you need these skills to ace Housekeeper/ Room Attendant - The Q Hotel in Shanklin
Some tips for your application 🫡
Show Your Attention to Detail:When applying for the Housekeeper position, make sure to highlight your meticulous attention to detail. We want to see how you can create a clean and beautiful environment for our guests, so share any relevant experiences that showcase this skill!
Emphasise Your Customer Service Skills:Exceptional customer service is key in our hotel. In your application, let us know about times you've gone above and beyond for customers. This will help us see your passion for housekeeping and commitment to guest satisfaction.
Be Authentic:We value personal and professional integrity, so be yourself in your application! Share your genuine passion for housekeeping and what makes you a great fit for our team at The Q Hotel.
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and get you on board with our fantastic team!
How to prepare for a job interview at The Q Hotel
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Housekeeper at The Q Hotel. Familiarise yourself with tasks like cleaning guest rooms, maintaining hygiene standards, and ensuring a safe environment. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Attention to Detail
During the interview, highlight your meticulous nature. Share specific examples from past experiences where your attention to detail made a difference, whether it was in cleaning or customer service. This will demonstrate that you can uphold the high standards expected at The Q Hotel.
✨Emphasise Your Customer Service Skills
The Q Hotel values exceptional customer service, so be ready to discuss how you've gone above and beyond for guests in previous roles. Think of anecdotes that showcase your willingness to create a welcoming atmosphere and resolve any issues that may arise.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what success looks like in this role. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
