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- Tasks: Be the friendly face for patients in urgent care, managing bookings and inquiries.
- Company: Join a reputable healthcare organisation dedicated to patient care.
- Benefits: Earn £13.13 per hour, enjoy NHS pension, and access career development.
- Why this job: Make a difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: Strong organisational skills, customer service experience, and Microsoft Office proficiency.
- Other info: Part-time role with opportunities for growth in a supportive environment.
The predicted salary is between 13 - 16 £ per hour.
A healthcare organization in Lancashire is seeking a part-time Receptionist Administrator to be the first point of contact for patients in Urgent and Emergency Care. The role involves managing patient bookings, answering telephone inquiries, and providing clerical support.
Ideal candidates should have:
- Strong organizational skills
- Customer service experience
- Proficiency in Microsoft Office
The position offers £13.13 per hour along with NHS pension and career development opportunities.
Urgent Care Front Desk Navigator — Part-Time, NHS Pension in Burnley employer: The Pudding
Contact Detail:
The Pudding Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urgent Care Front Desk Navigator — Part-Time, NHS Pension in Burnley
✨Tip Number 1
Make sure you know the ins and outs of the role. Research what a Front Desk Navigator does in Urgent Care, so you can chat confidently about it during interviews. We want to see that you’re genuinely interested!
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face at the front desk and how you'd handle them. Role-playing with a friend can help us nail those responses and show off your organisational skills.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to get the inside scoop on the organisation. They might share tips that could give us an edge in the application process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Urgent Care Front Desk Navigator — Part-Time, NHS Pension in Burnley
Some tips for your application 🫡
Show Off Your Customer Service Skills: We want to see how your experience in customer service shines through in your application. Make sure to highlight any relevant roles where you’ve interacted with patients or customers, as this is key for the Receptionist Administrator position.
Be Organised and Clear: When filling out your application, keep it neat and structured. We appreciate clarity, so use bullet points where possible to make your skills and experiences stand out. This will help us see your strong organisational skills right away!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the role. Mention specific skills like your proficiency in Microsoft Office and how they relate to managing patient bookings and inquiries.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Pudding
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Receptionist Administrator in Urgent Care. Familiarise yourself with patient booking systems and the importance of being the first point of contact for patients. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Service Skills
Since this role is all about interacting with patients, be ready to share examples of your previous customer service experience. Think of specific situations where you handled inquiries or resolved issues effectively. This will show that you can provide excellent support in a busy environment.
✨Brush Up on Microsoft Office
Proficiency in Microsoft Office is key for this position. Make sure you're comfortable with Word, Excel, and any other relevant software. If you can, practice using these tools to prepare for tasks you might encounter in the role, like managing schedules or creating documents.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team, the work environment, and career development opportunities. This shows that you're genuinely interested in the position and helps you assess if it's the right fit for you.