Waiting Staff

Waiting Staff

Full-Time No working from home possible
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At a Glance

  • Tasks: Welcome guests, assist with menu choices, and ensure a fantastic dining experience.
  • Company: Join the Public House Group, a collection of high-end pubs and restaurants in London.
  • Benefits: Earn £12.71 per hour, enjoy 50% off food, and access weekly tips.
  • Other info: Career growth opportunities, delicious staff meals, and 24/7 health support.
  • Why this job: Be part of a dynamic team and create memorable experiences for guests.
  • Qualifications: Positive attitude, excellent communication skills, and previous hospitality experience preferred.

We're looking forexperienced, customer-focused waiting staff to join ourwaiting teamfor a high-end neighbourhood restaurant in West London

If you're passionate about hospitality and seeking an opportunity to thrive in a dynamic environment, we’d love to hear from you!

  • Salary- Starting at £12.71 per hour + Service charge

What's in it for you as a Waiter/Waitress:

  • 50% off food and drink in our pubs for a table of up to 4 people.
  • Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar.
  • Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more.
  • 24/7 Health and Wellbeing support, access support lines anytime for your mental, physical and financial health.
  • Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds, on us!
  • Access to Stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
  • Earn more with our employee referral scheme.
  • Delicious staff meals on shift.
  • Career progression opportunities, on going training to develop yourself personally and professionally.

A snapshot of what you'll be doing as a Waiter/Waitress:

  • Greet guests warmly and ensure they feel welcome offering assistance with menu choices and special requests.
  • Food & drink knowledge, Have a good understanding of the menu, including ingredients and preparation methods, to provide recommendations and answer customer queries.
  • Proactively check on guests during their meal to ensure guest satisfaction and address any issue that may arise.
  • Collaborative teamwork, Work closely with kitchen staff, bar tenders and other team members to ensure an efficient service.

About you, our new Waiter/Waitress:

  • Positive and friendly attitude, with a willingness to work collaboratively with the team.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • A passion for delivering exceptional customer service and creating a positive experience for guests.
  • Flexible approach to work.

Previous experience in a high-end and high-volume establishment is highly advantageous

About Us:

Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed.

Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits.

At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care.

As we continue to grow, our focus remains the same to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce.

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Waiting Staff employer: the Public House Group

The Horses, a new venture by Public House Group in Farringdon, offers an exceptional work environment where hospitality and teamwork are at the forefront. Employees can look forward to staff meals, ample growth opportunities, and being part of a collaborative team dedicated to delivering quality dining experiences. With a focus on creating a welcoming atmosphere, this is an ideal place for those seeking meaningful employment in the heart of London.

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Contact Details:

the Public House Group Recruitment Team

We think you need these skills to ace Waiting Staff

Customer Service
Food and Drink Knowledge
Menu Understanding
Communication Skills
Interpersonal Skills
Teamwork
Problem-Solving Skills