At a Glance
- Tasks: Coordinate patient treatment journeys and manage appointments with a friendly approach.
- Company: Join a top-notch private dental practice in Liverpool focused on exceptional patient care.
- Benefits: Enjoy a competitive hourly wage and flexible part-time hours, including one Saturday a month.
- Other info: Opportunity to work in a modern, welcoming environment with a focus on patient satisfaction.
- Why this job: Be part of a supportive team that values patient relationships and professional growth.
- Qualifications: Experience as a Treatment Coordinator is essential; strong communication skills are a must.
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Job Title: Treatment Coordinator
Location: Liverpool
Job Type: Part-Time (with 1 Saturday per month)
Salary: £13.00 £14.00 per hour (dependent on experience)
Sponsorship: Not available
About Us
We are a high-quality, patient-focused private dental practice in Liverpool, known for delivering exceptional care in a modern, welcoming environment. As we continue to grow, we are looking for a motivated and experienced Treatment Coordinator to join our friendly team.
Hours of Work
Thursday: 11:00am 7:30pm
Key Responsibilities
Act as the main point of contact for patients throughout their treatment journey
Explain treatment plans clearly and support patients in understanding their options
Coordinate appointments and follow-ups efficiently with clinicians and front desk
Build strong, trust-based relationships with patients to enhance their experience
Support the practice in achieving treatment uptake targets
Manage patient communications via phone, email, and in-person
Maintain accurate records and uphold patient confidentiality
Liaise with the clinical and admin teams to ensure seamless care delivery
What Were Looking For
Experience as a Treatment Coordinator in a dental setting (essential)
Excellent communication and interpersonal skills
A caring, confident, and professional manner
Ability to work independently and as part of a team
Strong organisational and time-management abilities
Knowledge of dental software systems (e.g., SOE, Dentally, or similar) is advantageous
Passionate about delivering exceptional patient care
#J-18808-LjbffrTreatment Coordinator in Liverpool employer: The PSS Group
Join our high-quality, patient-focused private dental practice in Liverpool, where we prioritise exceptional care in a modern and welcoming environment. As a Treatment Coordinator, you'll benefit from a supportive work culture that values teamwork and personal growth, with opportunities to enhance your skills while making a meaningful impact on patients' lives. Enjoy flexible part-time hours and a competitive salary, all within a friendly team dedicated to delivering the best dental experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Treatment Coordinator in Liverpool
✨Tip Number 1
Familiarise yourself with the specific dental software systems mentioned in the job description, like SOE or Dentally. Having a good grasp of these tools can set you apart during the interview process.
✨Tip Number 2
Prepare to discuss your previous experience as a Treatment Coordinator in detail. Think of specific examples where you successfully managed patient communications or improved treatment uptake, as this will demonstrate your capability.
✨Tip Number 3
Showcase your interpersonal skills by preparing to engage in role-play scenarios during the interview. This could involve explaining a treatment plan to a 'patient', which will highlight your communication style and empathy.
✨Tip Number 4
Research the dental practice thoroughly before your interview. Understanding their values and patient care philosophy will allow you to align your answers with their expectations and show that you're genuinely interested in joining their team.
We think you need these skills to ace Treatment Coordinator in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience as a Treatment Coordinator in a dental setting. Emphasise your communication skills, organisational abilities, and any specific software knowledge that aligns with the job description.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for patient care and your understanding of the role. Mention how your previous experiences have prepared you to act as the main point of contact for patients and support them throughout their treatment journey.
Highlight Key Skills:In your application, specifically mention your interpersonal skills and ability to build trust-based relationships with patients. Provide examples of how you've successfully coordinated appointments and managed patient communications in the past.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a patient-focused role.
How to prepare for a job interview at The PSS Group
✨Showcase Your Experience
Make sure to highlight your previous experience as a Treatment Coordinator in a dental setting. Be prepared to discuss specific examples of how you've successfully managed patient communications and treatment plans.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might be asked to explain a treatment plan during the interview, so be ready to demonstrate how you would do this with a patient.
✨Emphasise Teamwork
This position requires collaboration with both clinical and admin teams. Share examples of how you've worked effectively within a team in the past, and how you can contribute to a positive team environment.
✨Familiarise Yourself with Dental Software
If you have experience with dental software systems like SOE or Dentally, mention it! If not, take some time to research these systems and express your willingness to learn, as this will show your commitment to the role.
