Student Support Coach - Prison Education
The information below covers the role requirements, expected candidate experience, and accompanying qualifications.
Salary: £26,227.50 per annum
Contract Type: Permanent
Location: Prison Education Setting, East of England
The Opportunity
We are recruiting for a Student Support Coach to join a well-established Prison Education team within a secure custodial environment. This is an excellent opportunity for someone who is passionate about supporting learners, improving educational outcomes, and helping individuals overcome barriers to learning.
As the first point of contact for learners entering education, you will play a vital role in engaging individuals with learning opportunities, supporting their educational journey, and helping them achieve qualifications that can positively impact their future prospects.
Key Responsibilities
Learner Induction & Assessment
Welcome learners into the education department and provide a positive first impression.
Conduct learner screening and initial assessments to identify educational needs and starting points.
Gather educational history and relevant learner information.
Deliver engaging induction sessions that encourage participation and commitment to learning.
Learner Engagement & Support
Provide ongoing pastoral support to learners throughout their educational journey.
Build positive relationships that encourage attendance, retention, and achievement.
Identify and support learners who may be at risk of disengagement.
Use trauma-informed approaches to support individuals with complex needs and challenging backgrounds.
Record and monitor learner interventions and progress.
Information, Advice & Guidance
Provide information and guidance on available courses, qualifications, and progression routes.
Promote distance learning and higher education opportunities, including Open University programmes.
Support learners with applications and enrolment processes.
Liaise with tutors and external agencies to support educational progression.
Ensure learners are enrolled on programmes that support their individual development plans.
Administration & Operational Duties
Maintain accurate learner records and educational data.
Support enrolment, attendance monitoring, examinations, and invigilation processes.
Ensure compliance with data protection and safeguarding procedures.
Assist in the smooth day-to-day running of the education provision.
Teamwork & Collaboration
Work closely with teaching staff, support teams, prison staff, and external partners.
Support learner mentoring and development initiatives.
Provide administrative and operational support where required.
Contribute towards achieving quality standards, performance targets, and positive learner outcomes.
Essential Requirements
NVQ Level 2 in Business Administration or equivalent.
Level 3 qualification in supporting individuals with learning disabilities or equivalent. xsabvtc
Strong IT and data management skills.
Excellent communication and in...
Student Support Coach in Over employer: The Protocol Group
The-Protocol-Group is an exceptional employer that prioritises the growth and development of its staff, offering a supportive work culture where you can make a real difference in the lives of learners. Located at HMYOI Werrington, this role not only allows you to share your passion for bike maintenance but also provides opportunities for professional development and the chance to gain teaching qualifications, ensuring a rewarding career path. Join us to empower individuals and build futures in a meaningful and impactful way.
