Service Manager in Chelmsford

Service Manager in Chelmsford

Chelmsford Full-Time 31500 - 38500 £ / year (est.) No working from home possible
The Prospero Group

At a Glance

  • Tasks: Lead the launch of a new Homecare service and ensure high-quality care delivery.
  • Company: Join Banquo Ltd, a compassionate leader in homecare services.
  • Benefits: Competitive salary, career development, and a chance to make a real difference.
  • Other info: Be part of a values-driven team focused on person-centred care and community impact.
  • Why this job: Shape a new service that empowers individuals to live fulfilling lives.
  • Qualifications: Experience in care management and a Level 3 qualification in Health & Social Care.

The predicted salary is between 31500 - 38500 £ per year.

Salary: GBP35000 - GBP40000 per annum

New Homecare Service | Chelmsford, Essex

Competitive Salary + Benefits + Career Development

Are you an experienced care leader ready to build something exceptional from the ground up? Banquo Ltd is launching an exciting new Homecare service in Chelmsford, and we are looking for an ambitious, compassionate and driven Service Manager to lead its development and operational success. This is a unique opportunity to play a pivotal role in establishing and growing a high-quality, CQC-regulated service that supports children, young people, adults and older people to live independently and safely in their own homes and communities. If you're passionate about delivering outstanding care, developing teams, driving quality and making a real difference to people's lives, we'd love to hear from you.

Why Join Banquo Ltd?

At Banquo Ltd, we believe great care starts with great leadership. Our focus is on delivering safe, effective and person-centred support that promotes dignity, independence, choice and positive outcomes. As Service Manager, you'll have the opportunity to shape a new service, build strong community partnerships and create a culture where both the people we support and our colleagues can thrive.

What You'll Be Doing

  • Lead the successful launch and development of our Chelmsford Homecare service
  • Provide visible leadership to ensure high-quality, compliant and person-centred care delivery
  • Build, inspire and develop a skilled and motivated workforce
  • Manage referrals, assessments, care planning and service mobilisation
  • Ensure compliance with CQC regulations, Fundamental Standards and internal quality systems
  • Drive safeguarding excellence and promote a culture of openness, safety and accountability
  • Develop strong relationships with commissioners, local authorities, healthcare professionals and community partners
  • Support sustainable business growth while ensuring quality and safety always come first
  • Monitor service performance, identify improvement opportunities and lead positive change

About You

We're looking for an experienced and confident manager who combines operational expertise with genuine compassion and strong leadership skills.

  • Minimum Level 3 qualification in Health & Social Care or equivalent
  • At least 2 years' experience in a management, deputy management or service management role within a CQC-regulated care service
  • Strong knowledge of Homecare and Personal Care services
  • Sound understanding of CQC regulations, Fundamental Standards and safeguarding responsibilities
  • Experience managing teams, quality assurance processes and risk management
  • Excellent communication, organisational and relationship-building skills
  • Full UK driving licence and access to a vehicle

We'd Love It If You Also Have

  • Level 4 or Level 5 qualification in Health & Social Care Leadership and Management
  • Experience opening, mobilising or growing a care service
  • Knowledge of local commissioning and referral pathways across Essex
  • Experience supporting CQC inspections and quality improvement initiatives
  • Knowledge of learning disabilities, autism, mental health, dementia, physical disabilities and/or children's services

The Difference You'll Make

This is more than a management role. You'll be instrumental in creating a service that empowers people to live fulfilling lives while ensuring the highest standards of care, safety and regulatory compliance. From mentoring staff and strengthening local partnerships to driving quality outcomes and supporting business growth, your impact will be felt across every part of the service.

Our Values

At Banquo Ltd, everything we do is guided by our core values:

  • Person-Centred Care
  • Dignity & Respect
  • Safety & Quality
  • Inclusion & Equality
  • Right Support
  • Right Care
  • Right Culture

If these values resonate with you, you'll fit right in.

Safeguarding Commitment

Banquo Ltd is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All appointments are subject to satisfactory safer recruitment checks, including enhanced DBS screening, references, right-to-work verification and qualification checks.

Ready to Lead Something Special?

If you're an experienced care leader looking for an opportunity to shape, grow and lead a new service with genuine purpose and ambition, we would love to hear from you.

Service Manager in Chelmsford employer: The Prospero Group

At Prospero Health & Social Care, we pride ourselves on being an excellent employer that fosters a vibrant and supportive work culture in Newcastle upon Tyne. Our team-oriented environment encourages personal and professional growth, offering robust career progression opportunities alongside a competitive commission structure. Join us to be part of a dynamic team where your ambition and resilience are rewarded, making a meaningful impact in the recruitment sector.

The Prospero Group

Contact Details:

The Prospero Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Manager in Chelmsford

Join HR Networks

Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!

Make Your Presence Known

Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at The Prospero Group!

Leverage Your University Connections

If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.

Showcase Your HR Passion

Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at The Prospero Group.

We think you need these skills to ace Service Manager in Chelmsford

Communication Skills
Full UK Driving Licence
Time Management
Property Maintenance
Multi-Trade Skills
Plumbing Diagnosis
Joinery Skills

Some tips for your application 🫡

Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at The Prospero Group. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.

Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to The Prospero Group and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.

Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at The Prospero Group. List them prominently on your CV to catch the hiring manager's eye.

Align with Company Culture:Make sure your application speaks to The Prospero Group's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.

How to prepare for a job interview at The Prospero Group

Brush Up on HR Best Practices

As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with The Prospero Group.

Know Your Recruitment Tools

Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!

Highlight Your People Skills

A full-time HR role at The Prospero Group will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.

Stay Current with HR Trends

Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact The Prospero Group and how you would contribute to adapting HR strategies.