The Profs is seeking a highly organised Tutor Operations and Community Administrator to support our tutor relations team. This hybrid London-based role covers onboarding, compliance, engagement, payments and technical support across two brands.
You will manage the Intercom help centre, respond to tutor queries, support reviews, and monitor tutor performance while identifying improvements to processes and quality. A university degree is required for this role.
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Tutor Operations & Community Lead — Hybrid Role employer: The Profs
The Profs is an exceptional employer that fosters a vibrant and innovative work culture, where employees are empowered to shape the future of talent and people management. With a strong commitment to personal and professional growth, team members enjoy unique opportunities for development and collaboration in a dynamic EdTech environment located in the heart of Canary Wharf. The Profs prioritises employee engagement and satisfaction, ensuring that every individual feels valued and supported as they contribute to the company's mission of transforming higher education through technology.
