The Profs is seeking a highly organised Tutor Operations and Community Administrator to support our tutor relations team across The Profs Group. This hands-on role covers recruitment, onboarding, compliance, quality, engagement, payments and support across two brands in a fast-paced EdTech environment.
You will manage the Intercom help centre, onboarding, tutor feedback surveys, and data processes, while ensuring timely payouts and high-quality tutor-student interactions.
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Tutor Operations & Community Experience Specialist employer: The Profs
The Profs is an exceptional employer that fosters a vibrant and innovative work culture, where employees are empowered to shape the future of talent and people management. With a strong commitment to personal and professional growth, team members enjoy unique opportunities for development and collaboration in a dynamic EdTech environment located in the heart of Canary Wharf. The Profs prioritises employee engagement and satisfaction, ensuring that every individual feels valued and supported as they contribute to the company's mission of transforming higher education through technology.
