At a Glance
- Tasks: Drive sales and expand client portfolio in a fast-paced EdTech environment.
- Company: Join an award-winning EdTech company transforming education worldwide.
- Benefits: Enjoy 31 days holiday, free gym, flexible hours, and regular socials.
- Other info: Hybrid working model with opportunities for professional development.
- Why this job: Be part of a high-growth team making a real impact on students' futures.
- Qualifications: 3-5 years sales experience with a proven track record of exceeding targets.
The predicted salary is between 30000 - 42000 £ per year.
The Profs is an award-winning and innovative EdTech business providing higher-education tutoring and admissions consulting to clients and institutions around the world. We are now building on a period of phenomenal growth and expanding our Subject Tuition Sales Team.
Our Company
We are a global education business operating primarily B2C, supporting thousands of expert tutors and tens of thousands of students worldwide.
Founded in 2015 by the Evans brothers, The Profs was built on a clear mission: to combine exceptional tutoring with innovative technology to help students achieve their personal and academic goals.
Our commitment to excellence has been widely recognised. We are Trustpilot's highest-rated tutoring company for eight consecutive years, have been named the UK's top tutoring company by Education Investor, listed among the UK's Top 100 Startups, and awarded a Department for Education innovation grant. Our founders have also received accolades including Forbes 30 Under 30 and Young Entrepreneur of the Year.
About the Role
As part of our ambitious growth strategy within the Tuition Team, we are seeking an experienced Senior Client Manager to drive sales performance, own high‑value client relationships, and help more students achieve life‑changing academic outcomes.
This is a pivotal time to join The Profs as we enter a new phase of expansion across both the Tuition Sales department and the wider business. You'll gain a front-row seat to how a fast‑paced, high‑growth organisation scales, while playing a hands‑on role in making that growth happen.
In this role, you will take full ownership of driving new business and expanding our tuition client portfolio. You'll lead a consultative, inbound‑led sales process from initial enquiry through to close, identifying client needs, recommending tailored tutoring solutions, and securing high‑value packages.
At The Profs, Client Management is a sales‑driven discipline. From the very first interaction, you will act as a trusted advisor to families and students, combining deep product knowledge with commercial acumen to maximise conversion rates, increase revenue, and build long‑term client relationships.
If you are a high‑performing sales professional who consistently exceeds targets and is looking for greater responsibility, faster progression, and clear development opportunities, this role is for you.
Key Responsibilities
- Own and convert inbound tuition enquiries via phone and online channels
- Lead the full consultative sales cycle, from qualification through to close
- Identify client needs and match them with the most suitable tutors and tuition packages
- Secure high‑value tuition packages while maintaining a premium client experience
- Build trusted, long‑term relationships with families, students and tutors
- Consistently exceed individual revenue and conversion targets
- Act as a presence within the team, supporting best practice and high performance
- Collaborate with Operations and Leadership to refine processes and improve efficiency
- Provide insight and feedback to support ongoing growth of the Tuition team
About You
You are:
- Highly experienced – 2-5 years' sales experience in a B2C or B2B environment
- A proven achiever – a consistent top performer with a track record of exceeding targets in high‑growth settings
- An expert closer – experienced in owning the full sales cycle from lead qualification to deal close
- Commercially sharp – confident selling premium services and articulating value
- Innovative and proactive – experienced in refining sales processes and solving problems independently
- A team player – motivated to support and elevate others, adapting your approach to different people
- Highly organised – able to manage multiple leads, priorities and client relationships simultaneously
- Educated to degree level – with at least a 2:1 in any subject
It Would Be Great If You Also:
- Have experience working in education or a related field
- Possess a strong understanding of the UK education system
- Enjoy working in start‑up or scale‑up environments and understand the pace, ownership and adaptability they require
- Have experience selling services or support‑based solutions in a B2C or B2B context
Hours
Tuesday, Thursday, Friday: 9:00-17:00
Location
Hybrid role based in Canary Wharf, East London. Full‑time office attendance is required during initial onboarding, followed by a 3 days in office / 2 days WFH policy.
£35,000-£45,000 per annum (DOE, inclusive of expected OTE)
- 23 days holiday per annum (excluding bank holidays)
- Loyalty leave benefit
- One free personal training session per week
#J-18808-Ljbffr
Senior Client Manager in London employer: The Profs
The Profs is an exceptional employer, recognised for its innovative approach to education and commitment to employee development. With a strong focus on online tutoring, our work culture promotes flexibility and collaboration, allowing tutors to engage with students globally while enjoying the benefits of a supportive and dynamic team environment. We offer unique opportunities for professional growth, particularly in the field of veterinary medicine admissions, making it a rewarding place for passionate educators to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Client Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector and let them know you're on the hunt for a Senior Client Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching The Profs thoroughly. Understand their mission, values, and recent achievements. This will help you tailor your responses and show that you're genuinely interested in being part of their growth story.
✨Tip Number 3
Practice your sales pitch! Since this role is all about consultative sales, be ready to demonstrate how you would approach potential clients. Role-play with a friend or mentor to refine your technique and boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining The Profs and contributing to our mission of helping students achieve their goals.
We think you need these skills to ace Senior Client Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Client Manager role. Highlight your sales experience and any achievements that showcase your ability to exceed targets. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for The Profs. Share your passion for education and how your skills align with our mission. We love a good story!
Showcase Your Sales Skills:In both your CV and cover letter, be sure to highlight specific examples of your sales successes. We’re looking for proven achievers, so don’t hold back on sharing those impressive numbers or accolades you've earned!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Let’s get started on this journey together!
How to prepare for a job interview at The Profs
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of The Profs and its mission. Familiarise yourself with their services, recent achievements, and the UK education system. This will help you demonstrate your genuine interest and show that you're aligned with their goals.
✨Showcase Your Sales Success
Prepare specific examples of how you've consistently exceeded sales targets in your previous roles. Use metrics to quantify your achievements, like percentage increases in sales or successful deals closed. This will highlight your proven track record and make you stand out as a high performer.
✨Be a Problem Solver
The Profs values innovation and proactive problem-solving. Think of instances where you've improved sales processes or tackled challenges creatively. Be ready to discuss these examples during the interview to showcase your ability to adapt and find solutions.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, team dynamics, and company culture. This not only shows your enthusiasm but also helps you gauge if The Profs is the right fit for you. Consider asking about their growth strategy or how they support their sales team in achieving targets.
