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- Tasks: Drive sales performance and build strong client relationships in a fast-paced EdTech environment.
- Company: Join The Profs, an award-winning EdTech company transforming education worldwide.
- Benefits: Enjoy 31 days holiday, gym access, flexible working, and regular team events.
- Why this job: Be part of a high-growth team making a real impact on students' academic journeys.
- Qualifications: 2-5 years sales experience, degree educated, and a proven track record in high-growth settings.
- Other info: Hybrid role with opportunities for career progression and personal development.
The predicted salary is between 30000 - 40000 ÂŁ per year.
The Profs is an award‑winning and innovative EdTech business providing higher‑education tutoring and admissions consulting to clients and institutions around the world. We are now building on a period of phenomenal growth and expanding our Tuition Sales team.
We are a global education business operating primarily B2C, supporting thousands of expert tutors and tens of thousands of students worldwide. Founded in 2015 by the Evans brothers, The Profs was built on a clear mission: to combine exceptional tutoring with innovative technology to help students achieve their personal and academic goals. Our commitment to excellence has been widely recognised. We are Trustpilot’s highest‑rated tutoring company for eight consecutive years, have been named the UK’s top tutoring company by Education Investor, listed among the UK’s Top 100 Startups, and awarded a Department for Education innovation grant.
About the Role
As part of our ambitious growth strategy within the Tuition Team, we are seeking an experienced Client Manager to drive sales performance, own high‑value client relationships, and help more students achieve life‑changing academic outcomes. This is a pivotal time to join The Profs as we enter a new phase of expansion across both the Tuition Sales department and the wider business. You’ll gain a front‑row seat to how a fast‑paced, high‑growth organisation scales, while playing a hands‑on role in making that growth happen.
In this role, you will take full ownership of driving new business and expanding our tuition client portfolio. You’ll lead a consultative, inbound‑led sales process from initial enquiry through to close, identifying client needs, recommending tailored tutoring solutions, and securing high‑value packages. At The Profs, Client Management is a sales‑driven discipline. From the very first interaction, you will act as a trusted advisor to families and students, combining deep product knowledge with commercial acumen to maximise conversion rates, increase revenue, and build long‑term client relationships.
If you are a high‑performing sales professional who consistently exceeds targets and is looking for greater responsibility, faster progression, and clear development opportunities, this role is for you.
Key Responsibilities
- Own and convert inbound tuition enquiries via phone and online channels
- Lead the full consultative sales cycle, from qualification through to close
- Identify client needs and match them with the most suitable tutors and tuition packages
- Secure high‑value tuition packages while maintaining a premium client experience
- Build trusted, long‑term relationships with families, students and tutors
- Consistently exceed individual revenue and conversion targets
- Act as a presence within the team, supporting best practice and high performance
- Collaborate with Operations and Leadership to refine processes and improve efficiency
- Provide insight and feedback to support ongoing growth of the Tuition team
About You
You are:
- Highly experienced – 2–5 years’ sales experience in a B2C or B2B environment
- A proven achiever – a consistent top performer with a track record of exceeding targets in high‑growth settings
- An expert closer – experienced in owning the full sales cycle from lead qualification to deal close
- Commercially sharp – confident selling premium services and articulating value
- Innovative and proactive – experienced in refining sales processes and solving problems independently
- A team player – motivated to support and elevate others, adapting your approach to different people
- Highly organised – able to manage multiple leads, priorities and client relationships simultaneously
- Educated to degree level – with at least a 2:1 in any subject
It Would Be Great If You Also:
- Have experience working in education or a related field
- Possess a strong understanding of the UK education system
- Enjoy working in start‑up or scale‑up environments and understand the pace, ownership and adaptability they require
- Have experience selling services or support‑based solutions in a B2C or B2B context
Important Information
Hours: Monday: 9:00–18:00 Tuesday–Friday: 9:00–17:00
Location: Hybrid role based in Canary Wharf, East London. Full‑time office attendance is required during initial onboarding, followed by a 3 days in office / 2 days WFH policy.
Salary: £35,000–£40,000 per annum (DOE, inclusive of expected OTE)
Benefits:
- 31 days holiday per annum (including bank holidays), with opportunities to earn more
- Free on‑site gym
- One free personal training session per week
- Company pension plan
- Regular company socials and events
- Flexible working (2 days WFH per week)
Application Process: Please apply by sending your CV along with a short explanation of why you would be a strong fit for the Customer Success Manager role within the Tuition Team at The Profs.
Client Manager in London employer: The Profs
Contact Detail:
The Profs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector or related fields. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research The Profs and understand our mission and values. Tailor your responses to show how you can drive sales performance and build long-term client relationships.
✨Tip Number 3
Practice your pitch! You’ll need to demonstrate your consultative sales skills, so role-play with a friend or in front of the mirror. Make sure you can confidently articulate the value of our tutoring solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at The Profs.
We think you need these skills to ace Client Manager in London
Some tips for your application 🫡
Show Your Sales Skills: Make sure to highlight your sales experience in your CV and cover letter. We want to see how you've smashed targets and built client relationships in the past, so don’t hold back on those achievements!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Mention specific experiences that align with our mission at The Profs and how you can contribute to our growth. It shows us you’re genuinely interested!
Be Personable: Remember, we’re looking for someone who can build long-term relationships. Use your application to showcase your personality and how you connect with clients. A friendly tone can go a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Profs
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of The Profs and its mission. Familiarise yourself with their services, especially how they combine tutoring with technology. This will help you articulate how your experience aligns with their goals.
✨Showcase Your Sales Skills
Prepare to discuss specific examples from your past sales experiences where you exceeded targets or closed high-value deals. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your consultative sales approach.
✨Build Rapport
Since this role involves building long-term relationships, practice ways to connect with your interviewers. Ask insightful questions about their experiences at The Profs and share your thoughts on the education sector to demonstrate your interest and engagement.
✨Be Ready to Adapt
The Profs is in a fast-paced growth phase, so be prepared to discuss how you've adapted to change in previous roles. Highlight your innovative problem-solving skills and how you've refined sales processes to improve efficiency in your past positions.
