Accounts Manager, Client Relationship Manager in London
Accounts Manager, Client Relationship Manager

Accounts Manager, Client Relationship Manager in London

London Full-Time 35000 - 45000 ÂŁ / year (est.) No home office possible
The Profs

At a Glance

  • Tasks: Drive sales performance and build long-term relationships with clients in the education sector.
  • Company: Join The Profs, an award-winning EdTech company transforming student success.
  • Benefits: Enjoy 31 days holiday, a free gym, and flexible working options.
  • Why this job: Be part of a dynamic team making a real impact on students' academic journeys.
  • Qualifications: 2-5 years of sales experience, preferably in B2C or B2B environments.
  • Other info: Hybrid role with excellent career progression opportunities in a supportive environment.

The predicted salary is between 35000 - 45000 ÂŁ per year.

The Profs is an award‑winning and innovative EdTech business providing higher‑education tutoring and admissions consulting to clients and institutions around the world. We are now building on a period of phenomenal growth and expanding our Tuition Sales team.

We are a global education business operating primarily B2C, supporting thousands of expert tutors and tens of thousands of students worldwide. Founded in 2015 by the Evans brothers, The Profs was built on a clear mission: to combine exceptional tutoring with innovative technology to help students achieve their personal and academic goals.

We are Trustpilot’s highest‑rated tutoring company for eight consecutive years, have been named the UK’s top tutoring company by Education Investor, listed among the UK’s Top 100 Startups, and awarded a Department for Education innovation grant. As part of our ambitious growth strategy within the Tuition Team, we are seeking an experienced Client Manager to drive sales performance, own high‑value client relationships, and help more students achieve life‑changing academic outcomes.

This is a pivotal time to join The Profs as we enter a new phase of expansion across both the Tuition Sales department and the wider business. You’ll lead a consultative, inbound‑led sales process from initial enquiry through to close, identifying client needs, recommending tailored tutoring solutions, and securing high‑value packages.

At The Profs, Client Management is a sales‑driven discipline. From the very first interaction, you will act as a trusted advisor to families and students, combining deep product knowledge with commercial acumen to maximise conversion rates, increase revenue, and build long‑term client relationships.

If you are a high‑performing sales professional who consistently exceeds targets and is looking for greater responsibility, faster progression, and clear development opportunities, this role is for you.

  • Own and convert inbound tuition enquiries via phone and online channels
  • Lead the full consultative sales cycle, from qualification through to close
  • Build trusted, long‑term relationships with families, students and tutors
  • Act as a presence within the team, supporting best practice and high performance
  • Provide insight and feedback to support ongoing growth of the Tuition team

Highly experienced – 2–5 years’ sales experience in a B2C or B2B environment

An expert closer – experienced in owning the full sales cycle from lead qualification to deal close

Commercially sharp – confident selling premium services and articulating value

Innovative and proactive – experienced in refining sales processes and solving problems independently

A team player – motivated to support and elevate others, adapting your approach to different people

Have experience working in education or a related field

Have experience selling services or support‑based solutions in a B2C or B2B context

Hybrid role based in Canary Wharf, East London. Full‑time office attendance is required during initial onboarding, followed by a 3 days in office / 2 days WFH policy. The Profs office is located in Canary Wharf, East London.

31 days holiday per annum (including bank holidays), with opportunities to earn more ~ Free on‑site gym ~ One free personal training session per week ~ Company pension plan ~ Regular company socials and events ~ Flexible working (2 days WFH per week)

Please apply by sending your CV along with a short explanation of why you would be a strong fit for the Customer Success Manager role within the Tuition Team at The Profs.

Accounts Manager, Client Relationship Manager in London employer: The Profs

The Profs is an exceptional employer that champions innovation and growth within the EdTech sector, offering a dynamic work environment in the heart of Canary Wharf, East London. With a strong focus on employee development, generous benefits including 31 days of holiday, a free on-site gym, and a flexible working policy, we empower our team to thrive both personally and professionally. Join us as we continue to make a meaningful impact in education, supporting thousands of students and tutors worldwide.
The Profs

Contact Detail:

The Profs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Accounts Manager, Client Relationship Manager in London

✨Tip Number 1

Get to know The Profs inside out! Familiarise yourself with our mission, values, and the services we offer. This way, when you chat with us, you can show off your knowledge and passion for what we do.

✨Tip Number 2

Practice your pitch! Think about how you’d explain your experience and skills in a way that aligns with our goals. We love seeing candidates who can clearly articulate their value and how they can help us grow.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insights into our culture and might just give you an edge in the hiring process.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our amazing team at The Profs.

We think you need these skills to ace Accounts Manager, Client Relationship Manager in London

Sales Experience
Client Relationship Management
Consultative Selling
Lead Qualification
Closing Skills
Commercial Acumen
Problem-Solving Skills
Team Collaboration
Adaptability
Knowledge of Education Sector
B2C Sales
B2B Sales
Communication Skills
Performance Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the role of Accounts Manager or Client Relationship Manager. Highlight your relevant experience in sales and client management, and don’t forget to showcase any achievements that demonstrate your ability to exceed targets.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for The Profs. Mention your passion for education and how your skills align with our mission to help students achieve their goals.

Showcase Your Sales Skills: Since this role is all about driving sales performance, make sure to highlight your experience in leading the full sales cycle. Share specific examples of how you've successfully converted leads into high-value clients in the past.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at The Profs

✨Know Your Stuff

Before the interview, make sure you’re well-versed in The Profs’ mission and values. Familiarise yourself with their tutoring services and how they stand out in the EdTech space. This will help you demonstrate your genuine interest and align your answers with their goals.

✨Showcase Your Sales Skills

Prepare to discuss specific examples from your past sales experiences. Highlight how you’ve successfully managed client relationships and closed deals. Use metrics to back up your achievements, as numbers speak volumes in a sales-driven role like this one.

✨Ask Insightful Questions

Interviews are a two-way street! Prepare thoughtful questions about the Tuition Sales team’s strategies and challenges. This shows that you’re not just interested in the role but also invested in contributing to the team’s success.

✨Be a Team Player

Emphasise your ability to work collaboratively. Share examples of how you’ve supported colleagues or contributed to team goals in previous roles. The Profs values a supportive environment, so showcasing your teamwork skills will resonate well.

Accounts Manager, Client Relationship Manager in London
The Profs
Location: London

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