At a Glance
- Tasks: Drive sales performance and build relationships with clients to help students achieve academic success.
- Company: Join an award-winning EdTech company transforming education through innovative tutoring solutions.
- Benefits: Enjoy 31 days holiday, a free gym, flexible working, and regular team events.
- Why this job: Be part of a fast-growing team making a real impact in students' lives.
- Qualifications: 2-5 years of sales experience and a degree with at least a 2:1.
- Other info: Hybrid role based in Canary Wharf with excellent career progression opportunities.
The predicted salary is between 30000 - 40000 ÂŁ per year.
The Profs is an award‑winning and innovative EdTech business providing higher‑education tutoring and admissions consulting to clients and institutions around the world. We are now building on a period of phenomenal growth and expanding our Tuition Sales team.
We are a global education business operating primarily B2C, supporting thousands of expert tutors and tens of thousands of students worldwide. Founded in 2015 by the Evans brothers, The Profs was built on a clear mission: to combine exceptional tutoring with innovative technology to help students achieve their personal and academic goals. Our commitment to excellence has been widely recognised.
As part of our ambitious growth strategy within the Tuition Team, we are seeking an experienced Client Manager to drive sales performance, own high‑value client relationships, and help more students achieve life‑changing academic outcomes. This is a pivotal time to join The Profs as we enter a new phase of expansion across both the Tuition Sales department and the wider business.
In this role, you will take full ownership of driving new business and expanding our tuition client portfolio. You’ll lead a consultative, inbound‑led sales process from initial enquiry through to close, identifying client needs, recommending tailored tutoring solutions, and securing high‑value packages.
Key Responsibilities:
- Own and convert inbound tuition enquiries via phone and online channels
- Lead the full consultative sales cycle, from qualification through to close
- Identify client needs and match them with the most suitable tutors and tuition packages
- Secure high‑value tuition packages while maintaining a premium client experience
- Build trusted, long‑term relationships with families, students and tutors
- Consistently exceed individual revenue and conversion targets
- Act as a presence within the team, supporting best practice and high performance
- Collaborate with Operations and Leadership to refine processes and improve efficiency
- Provide insight and feedback to support ongoing growth of the Tuition team
About You:
- Highly experienced – 2–5 years’ sales experience in a B2C or B2B environment
- A proven achiever – a consistent top performer with a track record of exceeding targets in high‑growth settings
- An expert closer – experienced in owning the full sales cycle from lead qualification to deal close
- Commercially sharp – confident selling premium services and articulating value
- Innovative and proactive – experienced in refining sales processes and solving problems independently
- A team player – motivated to support and elevate others, adapting your approach to different people
- Highly organised – able to manage multiple leads, priorities and client relationships simultaneously
- Educated to degree level – with at least a 2:1 in any subject
It Would Be Great If You Also:
- Have experience working in education or a related field
- Possess a strong understanding of the UK education system
- Enjoy working in start‑up or scale‑up environments and understand the pace, ownership and adaptability they require
- Have experience selling services or support‑based solutions in a B2C or B2B context
Important Information:
- Hours: Monday: 9:00–18:00, Tuesday–Friday: 9:00–17:00
- Location: Hybrid role based in Canary Wharf, East London. Full‑time office attendance is required during initial onboarding, followed by a 3 days in office / 2 days WFH policy.
- Salary: £35,000–£40,000 per annum (DOE, inclusive of expected OTE)
Benefits:
- 31 days holiday per annum (including bank holidays), with opportunities to earn more
- Free on‑site gym
- One free personal training session per week
- Company pension plan
- Regular company socials and events
- Flexible working (2 days WFH per week)
Application Process: Please apply by sending your CV along with a short explanation of why you would be a strong fit for the Customer Success Manager role within the Tuition Team at The Profs.
Client Manager employer: The Profs
Contact Detail:
The Profs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Manager
✨Tip Number 1
Get to know The Profs inside out! Familiarise yourself with their mission, values, and the services they offer. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! Think about how you can highlight your sales experience and how it aligns with the Client Manager role. Be ready to share specific examples of how you've exceeded targets in the past.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend any events they might be hosting. Building relationships can give you an edge and show that you're genuinely interested in joining the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the team right from the start.
We think you need these skills to ace Client Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Client Manager role. Highlight your sales achievements and any relevant experience in education or tutoring to show us you're the right fit.
Craft a Compelling Cover Letter: In your cover letter, tell us why you’re passionate about education and how your background makes you a perfect match for The Profs. Be specific about your sales successes and how you can help us drive growth.
Showcase Your Sales Skills: Since this role is all about driving sales, make sure to include examples of how you've exceeded targets in previous roles. We want to see your proven track record of closing deals and building client relationships.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at The Profs
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of The Profs and its mission. Familiarise yourself with their tutoring services and how they stand out in the EdTech space. This will help you articulate why you're a great fit for the Client Manager role.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences in detail. Be ready to share specific examples of how you've exceeded targets and built long-term client relationships. Highlight your consultative sales approach and how it aligns with The Profs' focus on tailored solutions.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the Tuition Sales team and the company's growth strategy. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Demonstrate Team Spirit
The Profs values collaboration, so be prepared to discuss how you've supported your colleagues in past roles. Share examples of how you've contributed to a positive team environment and helped elevate others, as this will resonate well with their culture.