Client Manager in City of London

Client Manager in City of London

City of London Full-Time 30000 - 40000 ÂŁ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Drive sales performance and build relationships with clients to help students succeed.
  • Company: Join an award-winning EdTech company transforming education worldwide.
  • Benefits: Enjoy 31 days holiday, gym access, and flexible working options.
  • Why this job: Be part of a fast-growing team making a real impact in education.
  • Qualifications: 2-5 years sales experience and a degree with at least a 2:1.
  • Other info: Hybrid role with exciting career growth opportunities in a dynamic environment.

The predicted salary is between 30000 - 40000 ÂŁ per year.

The Profs is an award‑winning and innovative EdTech business providing higher‑education tutoring and admissions consulting to clients and institutions around the world. We are now building on a period of phenomenal growth and expanding our Tuition Sales team.

We are a global education business operating primarily B2C, supporting thousands of expert tutors and tens of thousands of students worldwide. Founded in 2015 by the Evans brothers, The Profs was built on a clear mission: to combine exceptional tutoring with innovative technology to help students achieve their personal and academic goals. Our commitment to excellence has been widely recognised. We are Trustpilot’s highest‑rated tutoring company for eight consecutive years, have been named the UK’s top tutoring company by Education Investor, listed among the UK’s Top 100 Startups, and awarded a Department for Education innovation grant.

About the Role

As part of our ambitious growth strategy within the Tuition Team, we are seeking an experienced Client Manager to drive sales performance, own high‑value client relationships, and help more students achieve life‑changing academic outcomes. This is a pivotal time to join The Profs as we enter a new phase of expansion across both the Tuition Sales department and the wider business. You’ll gain a front‑row seat to how a fast‑paced, high‑growth organisation scales, while playing a hands‑on role in making that growth happen.

In this role, you will take full ownership of driving new business and expanding our tuition client portfolio. You’ll lead a consultative, inbound‑led sales process from initial enquiry through to close, identifying client needs, recommending tailored tutoring solutions, and securing high‑value packages. At The Profs, Client Management is a sales‑driven discipline. From the very first interaction, you will act as a trusted advisor to families and students, combining deep product knowledge with commercial acumen to maximise conversion rates, increase revenue, and build long‑term client relationships.

If you are a high‑performing sales professional who consistently exceeds targets and is looking for greater responsibility, faster progression, and clear development opportunities, this role is for you.

Key Responsibilities

  • Own and convert inbound tuition enquiries via phone and online channels
  • Lead the full consultative sales cycle, from qualification through to close
  • Identify client needs and match them with the most suitable tutors and tuition packages
  • Secure high‑value tuition packages while maintaining a premium client experience
  • Build trusted, long‑term relationships with families, students and tutors
  • Consistently exceed individual revenue and conversion targets
  • Act as a presence within the team, supporting best practice and high performance
  • Collaborate with Operations and Leadership to refine processes and improve efficiency
  • Provide insight and feedback to support ongoing growth of the Tuition team

About You

You are:

  • Highly experienced – 2–5 years’ sales experience in a B2C or B2B environment
  • A proven achiever – a consistent top performer with a track record of exceeding targets in high‑growth settings
  • An expert closer – experienced in owning the full sales cycle from lead qualification to deal close
  • Commercially sharp – confident selling premium services and articulating value
  • Innovative and proactive – experienced in refining sales processes and solving problems independently
  • A team player – motivated to support and elevate others, adapting your approach to different people
  • Highly organised – able to manage multiple leads, priorities and client relationships simultaneously
  • Educated to degree level – with at least a 2:1 in any subject

It Would Be Great If You Also:

  • Have experience working in education or a related field
  • Possess a strong understanding of the UK education system
  • Enjoy working in start‑up or scale‑up environments and understand the pace, ownership and adaptability they require
  • Have experience selling services or support‑based solutions in a B2C or B2B context

Important Information

Hours: Monday: 9:00–18:00 Tuesday–Friday: 9:00–17:00

Location: Hybrid role based in Canary Wharf, East London. Full‑time office attendance is required during initial onboarding, followed by a 3 days in office / 2 days WFH policy.

Salary: £35,000–£40,000 per annum (DOE, inclusive of expected OTE)

Benefits:

  • 31 days holiday per annum (including bank holidays), with opportunities to earn more
  • Free on‑site gym
  • One free personal training session per week
  • Company pension plan
  • Regular company socials and events
  • Flexible working (2 days WFH per week)

Application Process: Please apply by sending your CV along with a short explanation of why you would be a strong fit for the Customer Success Manager role within the Tuition Team at The Profs.

Client Manager in City of London employer: The Profs

The Profs is an exceptional employer that champions innovation and excellence in the EdTech sector, providing a dynamic work environment in the heart of Canary Wharf, East London. With a strong focus on employee growth, we offer extensive development opportunities, a supportive team culture, and generous benefits including 31 days of holiday, a free on-site gym, and regular social events to celebrate achievements. Join us to be part of a high-performing team dedicated to making a meaningful impact in students' lives while enjoying the perks of a flexible working arrangement.
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Contact Detail:

The Profs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Manager in City of London

✨Tip Number 1

Network like a pro! Reach out to your connections in the education sector or related fields. A friendly chat can lead to opportunities that aren’t even advertised yet.

✨Tip Number 2

Prepare for those interviews! Research The Profs and understand our mission and values. Tailor your responses to show how you can drive sales performance and build long-term client relationships.

✨Tip Number 3

Practice your pitch! You’ll need to demonstrate your consultative sales skills, so role-play with a friend or in front of a mirror. Make sure you can confidently articulate the value of our tutoring solutions.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at The Profs.

We think you need these skills to ace Client Manager in City of London

Sales Experience
Consultative Selling
Client Relationship Management
Lead Qualification
Closing Skills
Commercial Acumen
Problem-Solving Skills
Organisational Skills
Team Collaboration
Understanding of the UK Education System
Adaptability
Experience in B2C or B2B Sales
Innovative Thinking

Some tips for your application 🫡

Show Your Sales Skills: Make sure to highlight your sales experience in your CV and cover letter. We want to see how you've smashed targets and built client relationships in the past, so don’t hold back on those achievements!

Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Mention specific experiences that align with our mission at The Profs and how you can contribute to our growth. It shows us you’re genuinely interested!

Be Personable: Since this role is all about building relationships, let your personality shine through in your application. We love seeing candidates who can connect with clients and bring a friendly, consultative approach to sales.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.

How to prepare for a job interview at The Profs

✨Know Your Stuff

Before the interview, make sure you have a solid understanding of The Profs and its mission. Familiarise yourself with their tutoring services and how they stand out in the EdTech space. This will help you articulate why you're a great fit for the Client Manager role.

✨Showcase Your Sales Skills

Prepare to discuss your previous sales experiences in detail. Be ready to share specific examples of how you've exceeded targets and built long-term client relationships. Highlight your consultative sales approach and how it aligns with The Profs' focus on tailored solutions.

✨Ask Insightful Questions

Interviews are a two-way street! Prepare thoughtful questions about the Tuition Sales team, their growth strategy, and how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

✨Demonstrate Team Spirit

The Profs values collaboration, so be ready to discuss how you've supported your colleagues in past roles. Share examples of how you've contributed to a positive team environment and helped elevate others, as this will resonate well with their culture.

Client Manager in City of London
The Profs
Location: City of London

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