At a Glance
- Tasks: Manage front-of-house operations and provide administrative support to ensure smooth daily functions.
- Company: Join a global production agency known for high-end visual content in fashion and lifestyle.
- Benefits: Gain experience in a dynamic environment with opportunities for growth and development.
- Other info: Work in a fast-paced setting with a team that values creativity and collaboration.
- Why this job: Be the face of a creative powerhouse and support exciting projects in the industry.
- Qualifications: Strong communication skills and a friendly, professional attitude are essential.
The predicted salary is between 27000 - 33000 £ per year.
WHO WE ARE The Production Factory is a global production agency working across stills and film.
We produce high-end visual content for fashion, luxury, beauty, lifestyle, and culture’s most forward-thinking brands, creatives, and agencies.
From concept to final delivery, we handle the full production journey — bringing ideas to life through thoughtful planning, expert production, and industry-leading post-production.
Whether on set or in post, our teams work seamlessly to shape imagery and film that feels elevated, considered, and impactful across print, digital, social, and broadcast platforms.
Our integrated approach means production and post-production work hand in hand, ensuring creative consistency, technical excellence, and a smooth, collaborative process throughout.
We partner closely with photographers, directors, stylists, and creative teams to support ambitious ideas and deliver exceptional results at every stage.
We have offices in London, New York, Miami, Mallorca, and Manchester, meaning we operate on a global platform.
This allows us to connect brands with world-class production in the cities that shape culture.
The Production Factory is part of a Group including Big Sky Studios a 15 studio creative campus including studios for hire, equipment rental, set build and catering.
ROLE OVERVIEW This role plays a key part in the smooth, day‑to‑day running of a busy production powerhouse.
As the first point of contact for all visitors, including high‑profile clients, the position represents the studio with a first‑class, polished and welcoming presence.
It calls for someone who understands the fast‑paced demands of the environment and is able to multitask confidently and keep operations moving efficiently.
A professional, friendly manner is essential, helping every client feel supported and well looked after from the moment they arrive.
Strong communication and exceptional customer service contribute directly to creating an outstanding experience.
Alongside front‑of‑house responsibilities, the role also provides valuable support to the wider Production and Operations teams, helping ensure this part of the business runs smoothly.
This includes offering reliable operational and administrative support across the wider company group.
KEY RESPONSIBILITIES Front of House - Create a warm and welcoming reception and office space for clients
Office & Operations Coordinator employer: THE PRODUCTION FACTORY
The Production Factory is an exceptional employer, offering a dynamic and creative work environment in the heart of the fashion industry. With a commitment to employee growth and development, we provide opportunities for our team members to thrive in their careers while working on high-profile projects for leading brands. Our inclusive culture fosters collaboration and innovation, making it a rewarding place to contribute to impactful visual storytelling.
