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- Tasks: Lead the launch and scaling of exclusive dining events for singles worldwide.
- Company: Join Thursday, the largest movement transforming dating by fostering real-life connections.
- Benefits: Enjoy flexible work options, a vibrant culture, and opportunities to innovate in the dating scene.
- Why this job: Be part of a fun, dynamic team creating memorable experiences that bring people together.
- Qualifications: 3-6 years in product or operations; experience in hospitality or events is a plus.
- Other info: Bonus points for familiarity with tools like OpenTable and a passion for community building.
The predicted salary is between 36000 - 60000 £ per year.
F*ck dating apps and welcome to Thursday, the world’s largest IRL singles movement revolutionising the dating scene. At Thursday, we believe that meaningful connections happen best in real life, not behind screens. That’s why every week, in cities across the globe, we host exclusive singles-only events designed to bring people together in dynamic, fun, and authentic settings.
Your Responsibilities
- Launch and scale Thursday Dinners globally – selecting cities, onboarding venues, and setting local teams up for success.
- Shape the product roadmap – including user journey, table-matching logic, seating algorithms, and feedback loops.
- Build and manage venue partnerships – from high-end restaurants to hidden gems – with seamless booking integrations via existing platforms and creating your own relationships.
- Design and optimise internal systems to manage dinner logistics, bookings, communication, and guest experience at scale.
- Collaborate with our marketing and creative teams to build Dinners-specific campaigns, messaging, and GTM strategies.
- Track and optimise KPIs – including booking fill rates, match success, NPS, and rebooking frequency.
- Test new formats and experiences (e.g. themed dinners, community-driven events, premium experiences) to drive retention and delight.
- Be on the ground for early launches – visiting venues, observing dynamics, refining experience design, and making magic happen.
- Work closely with our tech team to build tools, automate workflows, and improve the guest and host experience.
Required Skills and Experience
- 3–6 years experience in product, operations, events, or marketplaces
- Proven track record launching or scaling IRL experiences, ideally in hospitality, consumer tech, or dining
- Strong project management skills – comfortable juggling timelines, pipelines, suppliers, and performance metrics
- Commercially minded – understands margins, pricing strategy, and P&L
- A strategic thinker who can also execute at speed and get stuck in
- Obsessed with great customer experiences, and always looking to improve the small details
- Bonus: experience in dating, nightlife, hospitality, or community building
- Bonus: familiarity with tools like OpenTable, DesignMyNight, SevenRooms, Airtable, Notion, Google Suite
Apply for the best PM roles or post a job if you have an opening at your company.
The Product Folks is a volunteer-driven community of PMs and enthusiasts who are passionate about making an impact and help everyone grow together.
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Product & Operations Lead employer: The Product Folks
Contact Detail:
The Product Folks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product & Operations Lead
✨Tip Number 1
Familiarise yourself with the latest trends in the dating and events industry. Understanding what makes IRL experiences successful will help you stand out during discussions and interviews.
✨Tip Number 2
Network with professionals in the hospitality and events sectors. Attend relevant meetups or online webinars to connect with people who can provide insights or even referrals for the role.
✨Tip Number 3
Showcase your project management skills by preparing examples of past experiences where you successfully launched or scaled events. Be ready to discuss how you handled challenges and optimised processes.
✨Tip Number 4
Research Thursday's existing events and think about innovative ideas you could bring to the table. Being able to present fresh concepts during your interview will demonstrate your passion and strategic thinking.
We think you need these skills to ace Product & Operations Lead
Some tips for your application 🫡
Understand the Company Culture: Get to know Thursday's mission and values. Highlight your alignment with their focus on real-life connections and how your experience can contribute to their vision.
Tailor Your CV: Make sure your CV reflects relevant experience in product management, operations, or events. Emphasise any past roles where you successfully launched or scaled experiences, especially in hospitality or consumer tech.
Craft a Compelling Cover Letter: Use your cover letter to tell a story about your passion for creating memorable experiences. Mention specific examples of how you've improved customer experiences in previous roles and how you plan to bring that to Thursday.
Showcase Relevant Skills: In your application, highlight your project management skills and familiarity with tools like OpenTable or Airtable. Discuss your strategic thinking and execution abilities, as these are crucial for the role.
How to prepare for a job interview at The Product Folks
✨Know the Company Inside Out
Before your interview, make sure you understand Thursday's mission and values. Familiarise yourself with their events and how they revolutionise the dating scene. This will help you align your answers with their goals and show genuine interest.
✨Showcase Your Project Management Skills
Given the role's focus on launching and scaling events, be prepared to discuss your experience in managing multiple projects simultaneously. Highlight specific examples where you've successfully juggled timelines and performance metrics.
✨Demonstrate Your Customer-Centric Mindset
Thursday is all about creating great customer experiences. Be ready to share instances where you've improved customer satisfaction or enhanced user journeys. This will illustrate your obsession with detail and commitment to excellence.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and strategic thinking. Think of scenarios related to event logistics or partnership management, and prepare to discuss how you would approach these challenges effectively.
