The Learning & Development (L&D) Manager is responsible for designing, implementing, and evaluating learning strategies that build organisational capability, support leadership excellence, and foster a culture of continuous development. This role will lead key training programmes including leadership development, graduate onboarding, job-specific skills training, behavioural skills, regulatory training, and initiatives to prepare the organisation for AI-driven transformation. The L&D Manager will partner closely with HR Business Partners, business leaders, and subject matter experts to identify learning needs and deliver high-impact development solutions across all levels.
Key Responsibilities
Leadership & Management Development
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Design and deliver leadership training programmes for emerging, new, and experienced managers.
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Oversee Team Leader Training initiatives including coaching skills, performance management, communication, and employee engagement.
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Implement psychometric profiling tools (e.g., DISC) to enhance self-awareness and leadership effectiveness.
Early Careers & Talent Development
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Manage the Graduate Academy, ensuring structured learning pathways, rotations, and assessments.
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Lead the growth and maintenance of the FPE Academy (or equivalent functional development path).
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Coordinate mentorship, coaching, and buddy programmes to support career success.
Core Learning Programmes
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Develop and deliver soft skill training (communication, critical thinking, problem-solving, teamwork, etc.).
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Manage and refresh cultural training programmes, strengthening organisational values and inclusivity.
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Deliver effective induction and onboarding programmes for all new employees.
Mandatory & Regulatory Training
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Oversee annual mandatory compliance training including AML, Cybersecurity, Data Protection, Health & Safety, Code of Conduct, etc.
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Track completion rates, ensure audit readiness, and coordinate with compliance stakeholders.
Sales & Job-Specific Skills Training
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Partner with Sales leadership to design training programmes for sales capability, product knowledge, negotiation, and client engagement.
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Work with department heads to assess job skill gaps and create targeted upskilling pathways.
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Coordinate and support skill specialists to deliver training programmes
HR Business Partner (HRBP) Enablement
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Facilitate HRBP workshops focusing on strategic HR capabilities, talent coaching, workforce planning, and business partnering excellence.
Assessment & Certification Processes
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Manage and monitor exam processes, assessments, and training-related sign-off procedures.
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Maintain training records, competency frameworks, and compliance documentation.
AI Readiness & Digital Learning Transformation
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Lead organisational initiatives to prepare employees to embrace AI-enabled ways of working.
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Build training programmes focused on AI literacy, prompt engineering, digital fluency, and human-AI collaboration skills.
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Support integration of AI tools within learning platforms and content creation.
Programme Evaluation & Learning Analytics
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Continuously improve programmes through evaluation, learner feedback, and data insights.
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Track KPIs such as skills uplift, leadership pipeline growth, employee engagement, and capability metrics.
Stakeholder Management
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Partner with internal stakeholders to align L&D initiatives with business strategy.
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Source and manage external training providers, consultants, and accreditation bodies.
Key Skills & Competencies
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Strong knowledge of learning strategy, adult learning principles, and instructional design.
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Facilitation and presentation excellence, both in-person and virtual.
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Experience with leadership development and behavioural training.
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Ability to build learning pathways and competency frameworks.
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Data-driven mindset with experience using learning analytics tools.
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Understanding of psychometric tools (DISC, MBTI, Insights, etc.).
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Strong stakeholder management and influencing skills.
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Familiarity with AI learning trends, digital learning platforms, and modern HR tech.
Qualifications
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Bachelor's degree in HR, Education, Psychology, Business, or a related field.
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Professional certifications in L&D, coaching, or leadership development (e.g., CIPD, ATD, ILM) preferred.
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Experience in managing organisation-wide training programmes, academies, or leadership pipelines.
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Experience with LMS/LXP platforms, digital content creation tools, and AI learning tools.
Learning & Development Manager in Leeds employer: The Private Office
Join an award-winning team as a Paraplanner, where you will thrive in a supportive and collaborative work culture that prioritises professional growth and employee wellbeing. Enjoy a true hybrid working model, competitive benefits including a discretionary bonus scheme, private healthcare, and a commitment to your ongoing professional development. With a focus on quality and accuracy, you'll be part of a high-performing team dedicated to delivering exceptional client service in a dynamic environment.