At a Glance
- Tasks: Lead a vibrant team to deliver outstanding hospitality and create memorable guest experiences.
- Company: Join Incipio, where we curate beautiful spaces for great times and celebrate individuality.
- Benefits: Enjoy transparent TRONC payments, free therapy, referral bonuses, and exciting incentive trips.
- Other info: Diverse teams make the best teams; we welcome all backgrounds and experiences.
- Why this job: Be a key player in a fun environment while developing your leadership skills.
- Qualifications: Looking for energetic leaders with a passion for exceptional standards and team success.
The predicted salary is between 25000 - 30000 £ per year.
Incipio curates beautiful spaces with vibrant atmospheres for great times. As the third step on our career pathway, our Supervisors excel at leading their teams with strong problem-solving skills. They inspire and support their colleagues, seamlessly bridging the gap between Managers and the wider team.
BENEFITS + BEST BITS
- Transparent and fair TRONC Payments
- 60% of our management teams are people we have progressed internally
- Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio
- Referral Bonus: refer a friend and once they have passed their probation you receive a bonus
- Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows
- Company awards to celebrate team and regular events
- Incipio FC + Seasonal Socials
- Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)
- Enhanced Maternity, Paternity and Adoption leave
- 50% discount for food and drink in all of our venues
WHAT YOU’LL BE GETTING UP TO
- Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team
- Ensuring the venue runs efficiently by setting an example and proactively leading your team and problem solving on shifts
- Motivating your team by providing excellent support, training and encouragement
- Working with your management team to drive sales in your venue with the support of your team
- Proactive planning, preparation and briefing of the team
- Bringing ideas, processes and organisation to life
- Attending training courses to develop your leadership skills and gain certification such as First Aid, Fire Marshalls and Personal Licenses
- Having fun, laughing a lot and giving good vibes
WHAT WE’RE LOOKING FOR
- Vibrant + energetic individuals
- A leader, someone who enjoys setting examples and answering questions
- An insightful and impactful human, who loves to see their team achieve
- A discipline for exceptional standards
- Problem solvers
- A natural with guests, someone who enjoys interaction
- Friendliness, playfulness and approachability
- A genuine desire to deliver a great experience to our guests
Incipio & Inclusivity
We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!
Supervisor employer: The Prince
Incipio is an exceptional employer that fosters a vibrant and inclusive work culture, where Supervisors are empowered to lead their teams with creativity and support. With a strong focus on employee growth, including transparent TRONC payments, internal progression opportunities, and access to free therapy through Self Space, Incipio ensures that every team member feels valued and motivated. The company also offers exciting incentives such as seasonal socials and trips, making it a fantastic place for those looking to thrive in a dynamic hospitality environment.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Prince. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Prince
Don't be shy about reaching out to The Prince directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Prince and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Prince
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
