Bar Team Lead & Guest Experience Champion

Bar Team Lead & Guest Experience Champion

Full-Time 25000 - 30000 £ / year (est.) No working from home possible
The Prince

At a Glance

  • Tasks: Lead a vibrant bar team and ensure guests have an unforgettable experience.
  • Company: Incipio, a fun and inclusive company that values individuality.
  • Benefits: Transparent payments, career growth, free therapy, and exciting incentive trips.
  • Other info: Join a diverse team and enjoy regular social events and discounts.
  • Why this job: Be a champion of guest experience while developing your leadership skills.
  • Qualifications: Energetic leaders with a passion for hospitality and problem-solving.

The predicted salary is between 25000 - 30000 £ per year.

Incipio curates beautiful spaces with vibrant atmospheres for great times. As the third step on our career pathway, our Supervisors excel at leading their teams with strong problem‑solving skills. They inspire and support their colleagues, seamlessly bridging the gap between Managers and the wider team.

BENEFITS + BEST BITS

  • Transparent and fair TRONC Payments
  • 60% of our management teams are people we have progressed internally
  • Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio
  • Referral Bonus: refer a friend and once they have passed their probation you receive a bonus
  • Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows
  • Company awards to celebrate team and regular events
  • Incipio FC + Seasonal Socials
  • Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)
  • Enhanced Maternity, Paternity and Adoption leave
  • 50% discount for food and drink in all of our venues

WHAT YOU’LL BE GETTING UP TO

  • Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team
  • Ensuring the venue runs efficiently by setting an example and proactively leading your team and problem solving on shifts
  • Motivating your team by providing excellent support, training and encouragement
  • Working with your management team to drive sales in your venue with the support of your team
  • Proactive planning, preparation and briefing of the team
  • Bringing ideas, processes and organisation to life
  • Attending training courses to develop your leadership skills and gain certification such as First Aid, Fire Marshalls and Personal Licenses
  • Having fun, laughing a lot and giving good vibes

WHAT WE’RE LOOKING FOR

  • Vibrant + energetic individuals
  • A leader, someone who enjoys setting examples and answering questions
  • An insightful and impactful human, who loves to see their team achieve
  • A discipline for exceptional standards
  • Problem solvers
  • A natural with guests, someone who enjoys interaction
  • Friendliness, playfulness and approachability
  • A genuine desire to deliver a great experience to our guests

Incipio & Inclusivity

We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!

Bar Team Lead & Guest Experience Champion employer: The Prince

Incipio is an exceptional employer that fosters a vibrant and inclusive work culture, where team members are encouraged to grow and develop their skills through comprehensive career pathways. With benefits like transparent TRONC payments, free therapy sessions, and exciting incentive trips, employees enjoy a supportive environment that prioritises both personal and professional growth. Join us in creating memorable guest experiences while being part of a team that celebrates individuality and camaraderie.

The Prince

Contact Details:

The Prince Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Bar Team Lead & Guest Experience Champion

Tip Number 1

Get to know the company culture! Before your interview, spend some time exploring Incipio's vibe. Check out their social media and website to see how they engage with guests and celebrate their team. This will help you connect your experiences to their values during the chat.

Tip Number 2

Practice your problem-solving skills! As a Bar Team Lead, you'll need to tackle challenges on the spot. Think of examples from your past where you've turned a tricky situation into a win. This will show them you're ready to lead and inspire your team.

Tip Number 3

Show off your leadership style! During the interview, share how you motivate and support your team. Use specific examples that highlight your ability to bridge gaps and create a positive atmosphere. They want to see your vibrant personality shine through!

Tip Number 4

Don’t forget to ask questions! Prepare a few thoughtful questions about the role and the team dynamics. This shows your genuine interest in the position and helps you figure out if Incipio is the right fit for you. Plus, it’s a great way to keep the conversation flowing!

We think you need these skills to ace Bar Team Lead & Guest Experience Champion

Problem-Solving Skills
Leadership Skills
Team Motivation
Hospitality Excellence
Communication Skills
Training and Development
Sales Driving

Some tips for your application 🫡

Show Your Personality:When you're writing your application, let your vibrant personality shine through! We want to see the real you, so don’t be afraid to inject some fun and energy into your words. Remember, we’re all about great vibes!

Highlight Your Leadership Skills:As a Bar Team Lead, showcasing your leadership experience is key. Share specific examples of how you've motivated teams or solved problems in the past. This will help us see how you can bridge the gap between managers and your team.

Tailor Your Application:Make sure to tailor your application to the job description. Use keywords from the listing, like 'hospitality', 'problem-solving', and 'guest experience'. This shows us that you understand what we're looking for and that you're genuinely interested.

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get all the info you need about the role and our company. Plus, it helps us keep track of your application better!

How to prepare for a job interview at The Prince

Know the Company Culture

Before your interview, dive into Incipio's vibe and values. Understand their focus on vibrant atmospheres and exceptional guest experiences. This will help you align your answers with what they cherish, showing that you're not just a fit for the role but also for their culture.

Showcase Your Leadership Skills

As a Bar Team Lead, you'll need to inspire and motivate your team. Prepare examples of how you've successfully led a team in the past, tackled challenges, and fostered a positive environment. Highlighting your problem-solving skills will definitely catch their attention!

Bring Ideas to the Table

Incipio loves innovation! Think about how you can bring fresh ideas to enhance guest experiences or improve team efficiency. Be ready to discuss these during your interview, as it shows initiative and a genuine desire to contribute to their success.

Prepare for Scenario Questions

Expect questions that assess your ability to handle real-life situations, like dealing with difficult guests or managing team conflicts. Practise your responses to these scenarios, focusing on your thought process and the outcomes of your actions. This will demonstrate your readiness for the role.