At a Glance
- Tasks: Lead and manage a vibrant pub, ensuring exceptional service and team development.
- Company: Join London's biggest independent pub company with a focus on quality and community.
- Benefits: Competitive salary, bonuses, discounts, and 28 days holiday.
- Other info: Enjoy annual trips abroad and a family-like atmosphere with great career progression.
- Why this job: Take ownership of your venue and make a real impact in a fun, supportive environment.
- Qualifications: Minimum 2 years as a General Manager with strong leadership and business skills.
The predicted salary is between 40000 - 50000 £ per year.
Welcome to London's biggest independent pub company. Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. Our ethos focuses on acquiring the best sites in the right locations and recruiting exceptional talent who are as passionate about food and drink as we are.
In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were nominated for 2 Publican Awards in 2020, winning the award for ‘Best Managed Pub Company – 2-50 sites’. In 2021, we were awarded ‘Best Food-led Pub Company 2021’ at the R200 awards, and again won ‘Best Managed Pub Company – 2-50 sites’ in 2023 and most recently in 2026. In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for.
Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled General Manager with personality & charisma for our expanding group. This is an exciting time to join a people‑focused, progressive, operations‑led business. Situated opposite Brockwell Park and a short walk from Herne Hill station, The Prince Regent is a stunning Victorian pub with an ornate exterior and a statue of its namesake. Inside, traditional wood paneling creates a cosy charm, while ample outdoor seating is perfect for sunny days. It offers a seasonal menu, local brews, fine wines, expertly crafted cocktails and a Sunday roast worth the wait.
The Role
As GM you will take full ownership of all aspects of running the venue. You will be given autonomy and run the site as if it were your own business. Being business savvy and demonstrating great commercial acumen is a must. Your team will look up to you; it is essential to train, nurture and develop your staff to maintain high standards and customer satisfaction. You have impeccable floor, bar and late‑night experience knowledge. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.
What we are looking for:
- Wear your heart on your sleeve, take ownership, be bold and run the business as if it’s your own.
- Be cool, calm and collected, manage pressure with ease, nothing can phase you.
- Must have minimum 2 years’ experience as a general manager depending on the property being looked at.
- Solid communication and organisational skills, be approachable.
- Superb customer and floor service skills.
- Excellent all‑round business knowledge from financials to customer satisfaction.
- An entrepreneurial flare.
- Passionate about people, training, mentoring, growing a team but most importantly loves to have fun.
- Personal license holder beneficial.
What's in it for me:
- A competitive salary and bonus scheme.
- Training and development.
- Career progression and promotion opportunities with regular new openings around the corner.
- Get out and about and automatically get a 30% discount across all our pubs, bars and restaurants.
- The opportunity to make strategic decisions within your business – take ownership and be fearless.
- Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere.
- 28 days holiday.
- Employee Assistance Programme (EAP).
- Good people know good people – an awesome referral scheme.
- Birthdays are celebrated – have the day off on us.
- Cycle to work scheme.
Interested in hearing more? Get in touch so we can arrange to meet up and show you around.
General Manager employer: The Prince Regent
Urban Pubs & Bars is an award-winning independent pub company that prioritises a people-focused and progressive work culture. With a commitment to employee growth, competitive salaries, and a vibrant atmosphere, team members enjoy unique benefits such as a generous discount across all venues, annual trips abroad, and the opportunity to take ownership of their roles. Join us in creating exceptional dining experiences in the heart of London, where your passion for food and drink can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and meet people in the industry. Attend events, join local pub and restaurant groups, and connect with others on social media. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your personality! When you get the chance to meet potential employers, let your charisma shine through. Share your passion for food and drink, and don’t be afraid to talk about your experiences managing teams and creating great customer experiences.
✨Tip Number 3
Research the company! Before any interviews, dive deep into Urban Pubs & Bars. Know their ethos, recent awards, and what makes them tick. This will not only impress them but also help you tailor your answers to show you’re the perfect fit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team. Don’t miss out on this opportunity to be part of something special!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers and developing your team.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience that matches our ethos and the role of General Manager. We love seeing how your past roles have prepared you for this exciting opportunity, so don’t hold back!
Be Authentic:We value authenticity, so be yourself in your written application. Share your unique personality and what makes you stand out as a leader. Remember, we’re looking for someone with charisma and a genuine love for people.
Apply Through Our Website:For the best chance of success, apply directly through our website. This way, we can easily track your application and get back to you quickly. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at The Prince Regent
✨Know Your Venue Inside Out
Before the interview, make sure you research The Prince Regent and Urban Pubs & Bars thoroughly. Understand their ethos, menu offerings, and what makes them stand out in the industry. This knowledge will show your genuine interest and help you connect your experience to their values.
✨Showcase Your Leadership Style
As a General Manager, your leadership skills are crucial. Be prepared to discuss your approach to training and developing staff. Share specific examples of how you've nurtured teams in the past and how you plan to maintain high standards and customer satisfaction at this venue.
✨Demonstrate Commercial Acumen
Highlight your business savvy by discussing your experience with financials and operational management. Prepare to talk about how you've made strategic decisions that positively impacted previous venues, showcasing your entrepreneurial flair and ability to run a site as if it were your own.
✨Be Personable and Approachable
Urban Pubs & Bars values a friendly atmosphere, so let your personality shine through during the interview. Practice being cool, calm, and collected while answering questions. Show that you can handle pressure with ease and that you're passionate about creating a fun environment for both staff and customers.
