At a Glance
- Tasks: Support reception services and assist in People and Culture functions.
- Company: The Prince of Wales Hospice, dedicated to compassionate palliative care.
- Benefits: Competitive salary, 27 days annual leave, and a supportive work environment.
- Other info: Join a passionate team where 97% of employees love their work.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in admin or customer service, strong communication, and IT skills.
The predicted salary is between 25300 - 25300 £ per year.
Location: The Prince of Wales Hospice, WF8 4BG
Salary: £25,300 FTE
Hours: 22.5 - 30 hours per week (including regular weekend working)
We are looking for a People and Culture Assistant to join our team and play a key role in supporting both our reception service and People and Culture function. At The Prince of Wales Hospice, we provide specialist palliative care in a supportive and respectful environment. Our 14-bed inpatient unit, located just minutes from Junction 32 of the M62 in Pontefract, also offers outpatient and community services, including a successful Lymphoedema clinic.
About The Role
This is a varied and hands-on role where you will work closely with our Volunteers Coordinator to maintain a professional and welcoming reception service through the support and organisation of reception volunteers. You will manage rotas, provide guidance and training, and step in to provide reception cover when required (particularly on weekends). Alongside this, you will provide high-quality administrative support across the People and Culture function, ensuring HR systems, records and processes are maintained accurately and confidentially. You will play an important role in supporting both employees and volunteers, helping to create a positive and supportive working environment.
Responsibilities
- Have experience in administrative or office-based roles
- Have experience providing customer-facing or reception services
- Be highly organised, with the ability to plan, coordinate and manage rotas effectively
- Have excellent communication skills, with the ability to engage professionally and compassionately with a wide range of people
- Be confident using IT systems, including Microsoft Office and HRIS
- Have strong attention to detail and the ability to manage confidential information appropriately
- Be able to prioritise workload and manage competing demands
- Have a proactive, solutions-focused approach
- Be willing and able to provide hands-on reception cover during weekends
Why You’ll Love Working With Us
All of our staff felt they make a real difference and are proud to work for the Hospice. 97% of employees said they enjoy working with our team.
Benefits Include
27 days annual leave plus
People and Culture Assistant in Pontefract employer: The Prince of Wales Hospice
Contact Detail:
The Prince of Wales Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People and Culture Assistant in Pontefract
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at The Prince of Wales Hospice. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching the hospice's values and culture. We want to see how you align with our mission, so think about how your experiences can contribute to creating a supportive environment for both staff and volunteers.
✨Tip Number 3
Show off your organisational skills! During the interview, be ready to discuss how you’ve managed rotas or coordinated teams in the past. We love hearing about real-life examples that demonstrate your ability to juggle multiple tasks.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at The Prince of Wales Hospice.
We think you need these skills to ace People and Culture Assistant in Pontefract
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the People and Culture Assistant role. Highlight any admin or customer-facing experience you have, and don’t forget to mention your organisational skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for supporting people and culture, and explain why you want to work with us at The Prince of Wales Hospice. Keep it friendly and professional!
Showcase Your Communication Skills: Since this role involves engaging with a variety of people, make sure your application demonstrates your excellent communication skills. Whether it's through your writing style or examples of past interactions, let us see how you connect with others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The Prince of Wales Hospice
✨Know the Organisation
Before your interview, take some time to research The Prince of Wales Hospice. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Organisational Skills
As a People and Culture Assistant, being organised is key. Prepare examples from your past experiences where you successfully managed rotas or coordinated tasks. Be ready to discuss how you prioritise workload and handle competing demands, as this will demonstrate your fit for the role.
✨Communicate with Compassion
Given the nature of the work at the hospice, it's important to convey empathy and professionalism during your interview. Practice responses that reflect your ability to engage compassionately with a diverse range of people, including employees and volunteers.
✨Be IT Savvy
Familiarise yourself with Microsoft Office and any HRIS systems you might encounter. If you have experience with specific software, be prepared to discuss it. Showing confidence in your IT skills will reassure the interviewers that you can handle the administrative aspects of the role.