Server/Waiter/Waitress

Server/Waiter/Waitress

Full-Time 12 - 12 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Serve delicious food and create memorable experiences for our guests.
  • Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
  • Benefits: Enjoy competitive pay, discounts, and a supportive work environment.
  • Other info: Exciting growth opportunities with plans to expand to over 60 locations.
  • Why this job: Be part of a vibrant team and grow your career in hospitality.
  • Qualifications: Great people skills and a passion for excellent service.

The predicted salary is between 12 - 12 £ per hour.

At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress. We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.

What we offer:

  • Pay is based on National Living Wage + TRONC*
  • Bespoke training and development through our Stepping Stones programme
  • Access to the Employee Assistance Program with Hospitality Action
  • Instant pay access through EarlyPay
  • Enhanced Maternity & Paternity leave
  • Up to £1,500 Referral Bonus
  • 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
  • A birthday gift and Long Service Recognition
  • Discounts on hundreds of retailers and experiences via Reward Gateway
  • Cycle to Work Scheme

About You:

  • You’re a people person with great interpersonal skills and love making guests feel special
  • You’re flexible, reliable, and passionate about delivering excellent service
  • Have an interest in great quality food and high standards

Heartwood Collection is a multi-award-winning hospitality group:

  • Sunday Times Best Places to Work winner 2024
  • Double winner at the Publican Awards 2024
  • Best Pub Brand/ Concept at the Publican Awards 2025

At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.

*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average. Please note, we cannot take applications from overseas or that require sponsorship.

Server/Waiter/Waitress employer: The Prince of Wales, Barnet

At Heartwood Collection, we pride ourselves on being an award-winning hospitality group that offers a warm and vibrant work environment. With a strong focus on employee development through our Stepping Stones programme, generous benefits including enhanced maternity and paternity leave, and a commitment to community, we ensure our team members feel valued and supported. Join us in a role where your passion for excellent service can flourish, and be part of our exciting growth journey as we expand to over 60 locations by 2027.
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Contact Detail:

The Prince of Wales, Barnet Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Server/Waiter/Waitress

✨Tip Number 1

Get to know the Heartwood Collection vibe! Visit our pubs and brasseries, soak in the atmosphere, and chat with staff. This will help you understand what we value and how to connect with our guests.

✨Tip Number 2

Show off your personality during interviews! We love vibrant individuals who can make guests feel special. Be yourself, share your passion for food and service, and let your enthusiasm shine through.

✨Tip Number 3

Network like a pro! Connect with current employees on social media or at events. They can give you insider tips and might even refer you, which could boost your chances of landing that job!

✨Tip Number 4

Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about our exciting expansion plans.

We think you need these skills to ace Server/Waiter/Waitress

Interpersonal Skills
Customer Service
Flexibility
Reliability
Passion for Food
Attention to Detail
Communication Skills
Teamwork
Time Management
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your love for hospitality shine through! We want to see that you’re genuinely excited about joining our team and making guests feel special.

Tailor Your Application: Make sure to customise your application to reflect the qualities we’re looking for. Highlight your interpersonal skills and any experience you have in delivering excellent service – it’ll make you stand out!

Be Yourself: We’re all about authenticity at Heartwood Collection. Don’t be afraid to let your personality come through in your writing. We want to know the real you and what makes you a great fit for our vibrant team.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy, and we can’t wait to read your application and hopefully welcome you to our community!

How to prepare for a job interview at The Prince of Wales, Barnet

✨Know the Menu Inside Out

Before your interview, take some time to familiarise yourself with the menu at Heartwood Collection. Being able to discuss the dishes, ingredients, and any seasonal specials will show your genuine interest in the role and the quality of food they serve.

✨Show Off Your People Skills

As a waiter or waitress, your interpersonal skills are key. During the interview, be ready to share examples of how you've made guests feel special in previous roles. This could be through personalised service or handling difficult situations with grace.

✨Demonstrate Flexibility and Reliability

Heartwood Collection values flexibility and reliability in their staff. Be prepared to discuss your availability and any past experiences where you’ve had to adapt to changing circumstances or cover shifts at short notice.

✨Express Your Passion for Hospitality

Let your enthusiasm for the hospitality industry shine through. Talk about what excites you about working in a vibrant environment like Heartwood Collection and how you can contribute to creating a warm and welcoming atmosphere for guests.

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