At a Glance
- Tasks: Lead a vibrant team to deliver exceptional hospitality experiences.
- Company: Join an award-winning business with a focus on empowerment and excellence.
- Benefits: Competitive pay, tips, 75% off food, and access to cashback offers.
- Other info: Enjoy a supportive culture that prioritises mental health and personal growth.
- Why this job: Be part of a dynamic environment where your ideas can shine.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
We are a bold, award-winning business who pride ourselves in empowering our teams with the autonomy to operate boutique, premium businesses that ‘wow’ our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants and hotels with high standards and take a different approach to others; always striving to be the best we can be.
This role encompasses delivering amazing bar and waiting hospitality to our customers and supporting our management team in leading a shift. The Prince Of Burford is a newly refurbished pub and hotel converted from an 18th-century coaching inn, located in beautiful Burford on the north-eastern edge of the Cotswolds. We have 16 stunning ensuite rooms with dog-friendly and family-friendly options available, offering the ideal base for exploring the Cotswolds AONB, the Oxfordshire countryside and historic Oxford.
On the menu, our focus is locally sourced seasonal dishes and exciting takes on pub classics, with a cracking selection of award-winning Butcombe beer, cocktails and wines behind the bar. Inside, you’ll find cosy interiors and rustic pub charm with original features throughout, and relaxed dining spaces for both intimate meals and larger gatherings. We are very dog-friendly and child-friendly, and have a sunny beer garden complete with grassy and decked areas – perfect for al fresco drinking and dining!
If you’re planning a special occasion or event, our private dining room is perfect for all kinds of occasions, from birthday parties to wedding receptions, business meetings and conferences. Located at the entrance to the Cotswolds, we’re the perfect place to enjoy a weekend break or staycation, and a short distance from attractions like Cotswold Wildlife Park & Gardens, Cotswolds Distillery, Cotswold Water Park, Blenheim Palace, Crocodiles Of The World and Burford Garden Company as well as Cheltenham, Oxford, Cirencester and Bourton-on-the-Water.
What’s in it for you?
- The chance to work for an award-winning business. We have won multiple high profile awards over the last few years at the prestigious National Publican Awards including Best Food and Premium Food Offer and Best Managed Pub Co (2024).
- You will be working with some of the most talented people in the industry.
- Access to Liberation Life - an incredible platform where you can earn cash-back with major retailers, save money on your purchases including holidays, groceries, gifts and much more!
- The opportunity to work for a diverse, eclectic company and gain experience in a range of businesses and food offers.
- We take a collaborative approach to business development, giving you independence to drive your pub to success and implement your own ideas – the bigger the better!
- A competitive hourly rate plus an equal share of great tips and 75% off food on shift. Accommodation may also be available.
- Access to industry leading training and development. We offer bespoke training plans as part of our ‘Pillars of Progression’ programme.
- We offer additional support and coaching from our operations team and talented managers.
- You will work closely with some of the best locally sourced food and drink produce, including our own, award-winning beer!
- We will back with you the tools you need to do a great job and have invested significantly in our properties.
- The buzz that comes with team parties, events, training courses, great suppliers and some of the industry’s best team rewards, discounts and benefits (including 50% off food on shift).
- A business who cares about you. We are ambassadors for the Burnt Chef Project fighting the stigma of mental health and working with them to train and support our teams.
- We also offer an Employee Assistance Program that is there 24/7 to provide you with support.
Front of House Team Leader in Burford employer: The Prince of Burford
Join an award-winning team at The Prince Of Burford, where we empower our Front of House Team Leaders to create memorable experiences in a beautifully refurbished 18th-century coaching inn. Enjoy a vibrant work culture that prioritises employee well-being, offers competitive pay, generous discounts, and bespoke training opportunities, all while being part of a dog-friendly and family-friendly environment in the stunning Cotswolds. With a focus on collaboration and innovation, you'll have the autonomy to drive success and implement your ideas, making this an exceptional place to grow your career.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Leader in Burford
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with them during the chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your hospitality skills! Since this role is all about delivering amazing service, think of examples from your past experiences where you've gone above and beyond for customers. Share these stories during your interview to highlight your passion for great service.
✨Tip Number 3
Be ready to showcase your leadership abilities! As a front of house team leader, you'll need to support the management team. Prepare to discuss how you've led a team or handled challenges in previous roles, showing that you can inspire and motivate others.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to stand out and show your enthusiasm for working in such a vibrant environment.
We think you need these skills to ace Front of House Team Leader in Burford
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your own style and flair into your words. Remember, we’re all about creating a friendly and welcoming atmosphere!
Tailor Your Application:Make sure to tailor your application specifically for the Front of House Team Leader role. Highlight your relevant experience in hospitality and any leadership skills you have. We love seeing how you can contribute to our award-winning team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out – we want to see what makes you a great fit for us!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our amazing company and what we stand for!
How to prepare for a job interview at The Prince of Burford
✨Know the Venue Inside Out
Before your interview, take some time to familiarise yourself with The Prince Of Burford. Understand its history, menu offerings, and unique features. This will not only impress your interviewers but also show your genuine interest in the role and the establishment.
✨Showcase Your Hospitality Skills
As a Front of House Team Leader, your ability to deliver exceptional service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlighting your passion for hospitality will resonate well with the interviewers.
✨Emphasise Team Leadership
This role involves supporting the management team and leading shifts. Be ready to discuss your leadership style and how you motivate and manage a team. Share specific instances where you’ve successfully led a team or resolved conflicts to demonstrate your capability.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions about the company culture, training opportunities, and how they support their staff. This shows that you’re not just interested in the job, but also in being part of their community and contributing to their success.