At a Glance
- Tasks: Lead a vibrant team to deliver exceptional hospitality and create memorable experiences for our guests.
- Company: Join an award-winning business known for its empowering culture and high standards.
- Benefits: Enjoy competitive pay, tips, 75% off food, and access to amazing perks like cashback offers.
- Other info: Work in a supportive environment that prioritises mental health and team well-being.
- Why this job: Be part of a dynamic team in a stunning location with opportunities for personal growth.
- Qualifications: Experience in hospitality and a passion for delivering outstanding customer service.
We are a bold, award-winning business who pride ourselves in empowering our teams with the autonomy to operate boutique, premium businesses that ‘wow’ our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants and hotels with high standards and take a different approach to others; always striving to be the best we can be.
We are looking for a front of house supervisor to join the family. This role encompasses delivering amazing bar and waiting hospitality to our customers and supporting our management team in leading a shift.
he Prince Of Burford is a newly refurbished pub and hotel converted from an 18th-century coaching inn, located in beautiful Burford on the north-eastern edge of the Cotswolds.
We have 16 stunning ensuite rooms with dog-friendly and family-friendly options available, offering the ideal base for exploring the Cotswolds AONB, the Oxfordshire countryside and historic Oxford.
On the menu, our focus is locally sourced seasonal dishes and exciting takes on pub classics, with a cracking selection of award-winning Butcombe beer, cocktails and wines behind the bar.
Inside, you’ll find cosy interiors and rustic pub charm with original features throughout, and relaxed dining spaces for both intimate meals and larger gatherings.
We are very dog-friendly and child-friendly, and have a sunny beer garden complete with grassy and decked areas – perfect for al fresco drinking and dining!
If you’re planning a special occasion or event, our private dining room is perfect for all kinds of occasions, from birthday parties to wedding receptions, business meetings and conferences.
Located at the entrance to the Cotswolds, we’re the perfect place to enjoy a weekend break or staycation, and a short distance from attractions like Cotswold Wildlife Park & Gardens, Cotswolds Distillery, Cotswold Water Park, Blenheim Palace, Crocodiles Of The World and Burford Garden Company as well as Cheltenham, Oxford, Cirencester and Bourton-on-the-Water.
What’s in it for you?
- The chance to work for an award-winning business. We have won multiple high profile awards over the last few years at the prestigious National Publican Awards including Best Food and Premium Food Offer and Best Managed Pub Co (2024). You will be working with some of the most talented people in the industry.
- Access to Liberation Life - an incredible platform where you can earn cash-back with major retailers, save money on your purchases including holidays, groceries, gifts and much more!
- The opportunity to work for a diverse, eclectic company and gain experience in a range of businesses and food offers. We take a collaborative approach to business development, giving you independence to drive your pub to success and implement your own ideas – the bigger the better!
- A competitive hourly rate plus an equal share of great tips and 75% off food on shift. Accommodation may also be available.
- Access to industry leading training and development. We offer bespoke training plans as part of our ‘Pillars of Progression’ programme.
- We offer additional support and coaching from our operations team and talented managers.
- You will work closely with some of the best locally sourced food and drink produce, including our own, award-winning beer!
- We will back with you the tools you need to do a great job and have invested significantly in our properties.
- The buzz that comes with team parties, events, training courses, great suppliers and some of the industry’s best team rewards, discounts and benefits (including 50% off food on shift).
- A business who cares about you. We are ambassadors for the Burnt Chef Project fighting the stigma of mental health and working with them to train and support our teams. We also offer an Employee Assistance Program that is there 24/7 to provide you with support.
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Front of House Team Leader employer: The Prince of Burford
The Prince of Burford is an exceptional employer, offering a vibrant work culture in a premium, award-winning pub and hotel setting. With great tips, accommodation options, and ongoing training, employees have ample opportunities for personal and professional growth while delivering outstanding hospitality to our guests. Join us in Burford, where your contributions are valued, and every day brings new experiences in a supportive team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Leader
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Prince of Burford. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Prince of Burford
Don't be shy about reaching out to The Prince of Burford directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Prince of Burford and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Prince of Burford
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
