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- Tasks: Lead a team to deliver top-notch IT support in a dynamic sports environment.
- Company: Join a leading sports organisation with a commitment to innovation and inclusivity.
- Benefits: Enjoy a hybrid work model, competitive salary, and a supportive team culture.
- Why this job: Make a real difference in IT support while working in the exciting world of sports.
- Qualifications: Proven IT experience, especially with Office 365 and Windows 10, plus strong communication skills.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading sports organization is seeking a Service Desk Team Supervisor to enhance their IT support services. This role involves supervising a shift team and ensuring efficient service delivery in both corporate and broadcast environments.
Ideal candidates should have proven IT experience, particularly with Office 365 and Windows 10, and possess strong communication and problem-solving skills.
The role offers a hybrid work model and promotes an inclusive environment, welcoming diverse applicants.
Shift IT Service Desk Lead – Broadcast & Corporate employer: The Premier League
Contact Detail:
The Premier League Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift IT Service Desk Lead – Broadcast & Corporate
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working in IT support. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss your experience with Office 365 and Windows 10. Real-life examples of how you've solved problems will make you stand out.
✨Tip Number 3
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on common questions for IT roles and practice articulating your thoughts clearly. This will help boost your confidence and communication skills.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Shift IT Service Desk Lead – Broadcast & Corporate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT experience, especially with Office 365 and Windows 10. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Desk Team Supervisor role. Share specific examples of your problem-solving skills and how you've led teams in the past.
Show Off Your Communication Skills: Since this role involves supervising a team, we need to see your communication prowess. In your application, highlight experiences where you’ve effectively communicated with both technical and non-technical stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at The Premier League
✨Know Your Tech Inside Out
Make sure you brush up on your IT knowledge, especially around Office 365 and Windows 10. Be ready to discuss specific issues you've resolved in the past and how you approached them. This will show that you’re not just familiar with the tools but can also troubleshoot effectively.
✨Showcase Your Leadership Skills
As a Shift IT Service Desk Lead, you'll be supervising a team. Prepare examples of how you've led teams before, handled conflicts, or improved service delivery. Highlighting your leadership style and how you motivate others will set you apart.
✨Communicate Clearly and Confidently
Strong communication is key in this role. Practice explaining technical concepts in simple terms, as you may need to assist non-technical staff. During the interview, ensure you articulate your thoughts clearly and listen actively to the questions being asked.
✨Embrace Diversity and Inclusion
This organisation values an inclusive environment, so be prepared to discuss how you’ve contributed to diversity in your previous roles. Share experiences where you’ve worked with diverse teams or supported inclusive practices, showing that you align with their values.
