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- Tasks: Lead the development and optimisation of Salesforce systems for impactful decision-making.
- Company: Join the Premier League Foundation, a leader in sports charity and community engagement.
- Benefits: Competitive salary, professional growth opportunities, and a chance to make a difference.
- Why this job: Shape the future of CRM in a dynamic environment while supporting community initiatives.
- Qualifications: Degree-level education and Salesforce Administrator certification with management experience required.
- Other info: Collaborative culture focused on innovation and continuous improvement.
The predicted salary is between 40000 - 50000 ÂŁ per year.
The Premier League Foundation is seeking to appoint an experienced Senior Salesforce Manager to lead the organisation’s Customer Relationship Management (CRM), grant management and monitoring systems. This pivotal role will ensure our Salesforce environment is robust, user friendly and strategically aligned to the Foundation’s goal of using data and insight to underpin our decision-making, programme delivery and impact reporting.
Application Deadline: 26 April 2026
Department: Premier League Foundation
Employment Type: Permanent - Full Time
Location: London, UK
Compensation: ÂŁ40,000 - ÂŁ50,000 / year
Role:
- Lead the strategic development, administration and optimisation of the Premier League Foundation’s Salesforce ecosystem, ensuring systems are aligned with organisational strategy and operational needs.
- Oversee the design, delivery and continuous improvement of CRM, grant management and monitoring systems, ensuring they are intuitive, reliable and deliver high-quality data for decision making.
- Manage and support the internal Salesforce team, including the Salesforce Manager and Salesforce Support and Engagement Executive, providing coaching, development opportunities and fostering a culture of shared learning.
- Manage the relationship with the Foundation’s Salesforce Partner, overseeing roadmaps, development pipelines, contract management and quality assurance.
- Translate business requirements into effective technical solutions, partnering with teams across the Foundation to streamline workflows and enhance user experience.
- Champion data quality, governance and compliance, ensuring systems and processes meet regulatory requirements including data protection legislation.
- Oversee system testing, documentation and release management processes, ensuring changes are deployed safely and effectively.
- Ensure dashboards, automated reports and data visualisations are developed and maintained to support performance management and impact reporting.
- Work closely with the Impact and Insights Team and Programmes Team to ensure Salesforce data supports consistent, high-quality reporting across the football club charity network.
- Champion innovation and best practice in CRM and data management, identifying and evaluating opportunities to adopt new techniques and tools, including AI-enabled solutions.
- Ensure colleagues across the Foundation and network are supported to adopt and optimise use of Salesforce through provision of training, guidance and responsive technical support.
- Regularly report on system usage, performance and adoption metrics, working with Premier League colleagues where required to benchmark performance and identify areas for improvement.
- Commission external system partners and developers, where appropriate, ensuring due diligence is completed and work aligns to organisational standards.
- Stay up to date with developments in Salesforce, CRM best practice, and relevant regulations, proactively adapting systems and processes based on organisational needs.
- Represent the Foundation professionally when working with internal and external stakeholders, always reflecting the organisation’s values.
- Undertake any other duties commensurate with the role in furtherance of the Foundation’s objectives.
Role Requirements:
- Education to degree level in a relevant subject, or equivalent professional experience in CRM, system management or data operations roles.
- Certified Salesforce Administrator with a minimum of three years’ management or consultancy experience administering and developing Salesforce in a complex, multi-user environment, ideally within a charity, public sector or grant-making context.
- Strong understanding of Salesforce architecture, declarative configuration, automation tools, such as Flow, reporting and dashboard creation.
- Certifications and specialist experience in Nonprofit Cloud Consultant (with hands-on experience of PMM and Outbound Funds), and exposure to Experience Cloud and/or Salesforce Business Analyst practice to support structured requirements management and portal development.
- Experience managing technical teams, external suppliers and development roadmaps, with the ability to balance strategic oversight and hands-on delivery.
- Proven ability to translate organisational needs into effective system solutions, with strong analytical and problem-solving skills.
- Significant experience working with multiple partners, including Salesforce.
Senior Salesforce Manager in London employer: The Premier League
Contact Detail:
The Premier League Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Salesforce Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Salesforce or in similar roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your previous Salesforce projects. This will help you stand out during interviews and demonstrate your hands-on experience.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your answers. Focus on how you've tackled challenges in CRM and data management to align with the role's requirements.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly, ensuring it gets the attention it deserves. Plus, you'll be one step closer to joining our awesome team at the Premier League Foundation!
We think you need these skills to ace Senior Salesforce Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Salesforce Manager role. Highlight your experience with CRM systems, especially Salesforce, and any relevant certifications. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the Premier League Foundation and how your background makes you the perfect fit for this role. Keep it engaging and personal.
Showcase Your Achievements: When detailing your experience, focus on specific achievements rather than just duties. Use metrics where possible to demonstrate your impact in previous roles. We love seeing how you've made a difference!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values there.
How to prepare for a job interview at The Premier League
✨Know Your Salesforce Inside Out
Make sure you’re well-versed in Salesforce architecture and its various tools, especially those relevant to the Premier League Foundation. Brush up on your knowledge of automation tools like Flow and how to create effective dashboards and reports, as these will be crucial in demonstrating your expertise during the interview.
✨Showcase Your Leadership Skills
As a Senior Salesforce Manager, you'll need to manage a team and foster a culture of learning. Prepare examples of how you've successfully led teams in the past, particularly in a technical environment. Highlight your experience in coaching and developing others, as this will resonate well with the Foundation's goals.
✨Understand the Foundation’s Mission
Familiarise yourself with the Premier League Foundation’s objectives and how they utilise data for decision-making. Be ready to discuss how your skills can align with their mission and contribute to their impact reporting. This shows that you’re not just looking for a job, but are genuinely interested in their work.
✨Prepare for Technical Questions
Expect to face technical questions about Salesforce management and CRM best practices. Review common scenarios you might encounter in the role and think through your problem-solving approach. Being able to articulate your thought process will demonstrate your analytical skills and readiness for the challenges ahead.