The Practice is seeking a Care Navigator to serve as the frontline contact for patients, coordinating appointments and inquiries with a welcoming, professional manner. You will signpost to GPs, nurses, pharmacists, mental health practitioners, social prescribers, and local services, while supporting day-to-day administrative tasks using clinical systems.
In this role, you will act as a central communication link between patients, the multidisciplinary team, hospitals, and external health
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Patient Care Navigator: Frontline Access & Signposting in Merthyr Tydfil employer: The Practice
At Sylvia's, we pride ourselves on being an excellent employer, offering a supportive and friendly work environment where mental health is prioritised alongside patient care. Our team enjoys generous benefits including funded CPD, a contributory pension scheme, and exclusive discounts, all while working in a newly refitted practice located in the picturesque Barry, South Wales, close to vibrant Cardiff and stunning natural landscapes. With a focus on employee wellbeing and professional growth, we ensure our staff have the resources and time they need to thrive both personally and professionally.
