With offices in Liverpool and Bolton, the client offers a nationwide legal advice across a wide range of sectors including Credit Hire, Personal Injury, Clinical and Professional Negligence, Housing Disrepair, Group Action Claims and Public Inquiries. They are driven by a commitment to achieving successful outcomes, surpassing client expectations, and creating a supportive environment that empowers employees to build fulfilling and rewarding careers.
They are currently recruiting for a Housing Disrepair Team Leader to be based in Liverpool. This is an exciting opportunity for someone who is passionate about the work they do, the service they provide and getting the best results for their clients. You will oversee a team handling a caseload of pre and post litigated housing disrepair matters. Experience of Personal Injury would be advantageous.
Responsibilities to include:
- Managing capacity and ensuring workloads are distributed evenly across the team.
- Support, develop and motivate the team through holding regular 1-2-1’s and meetings.
- Ensuring that a high level quality of service is provided at all times.
- Embody and be a keen ambassador for the firm's values.
- Progressing your caseload to ensure that clients receive appropriate and professional legal advice in a timely and efficient manner, whilst managing their expectations.
- Manage your own caseload from inception to completion.
- Ability to work to deadlines/targets and to prioritise a varied caseload.
About You:
- Ability to positively motivate and support team members.
- Previous housing disrepair experience is essential.
- Target driven whilst maintaining exceptional client care.
- Confident when working to targets.
- Excellent telephone manner and communication skills.
- Excellent problem-solving and negotiation skills.
- Excellent knowledge of the CPR and Housing Conditions case law.
- Ability to provide a high level of client care.
- Ability to work efficiently and effectively, as part of a team and using one’s own initiative.
Company Values:
- We support
- We surpass
- We succeed
What they offer in return:
- A clean professional office working environment with fantastic facilities in the heart of Liverpool City Centre which has great travel links.
- A competitive salary.
- 23 days holiday + your Birthday off + plus 8 bank holidays.
- Income protection, dental plan, critical illness cover & death in service cover.
- Employee Assistant Programme.
- Workplace pension scheme.
- Free onsite weekly classes and well-being programmes.
- Discounted onsite Restaurant, Coffee Shop / Café.
- Secure bike storage.
- The opportunity to develop a rewarding and successful career with a wonderful law firm.
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Contact Details:
The Practice For Profit Limited Recruitment Panel Recruitment Team
