At a Glance
- Tasks: Manage customer accounts and develop new business opportunities in the sports sector.
- Company: Join The PP Group, a trusted supplier of teamwear and branded merchandise.
- Benefits: Dynamic role with growth potential and a supportive team environment.
- Other info: Opportunity to work with diverse clients and contribute to business growth.
- Why this job: Make a real impact by building relationships and supporting sports clubs and schools.
- Qualifications: Experience in account management or customer service; passion for sports is a plus.
The predicted salary is between 30000 - 40000 € per year.
Location: The PP Group, Unit 6 Falcon Park, Claymore Tame Valley Industrial Estate, Tamworth, B77 5DQ
Company: The PP Group / Macron Sports Hub North Midlands
About The PP Group: Established in 1993, The PP Group has grown into one of the UK and Ireland’s most trusted suppliers of teamwear, workwear and branded merchandise, supporting sports clubs, schools, charities and businesses with tailored, high-quality products and service. As operators of Macron Sports Hub North Midlands, we work with clubs and organisations of all sizes, from grassroots teams to professional environments, delivering kit, club shops, merchandise and ongoing account support.
The Role: The Account Manager will be responsible for managing a portfolio of existing customers, ensuring they receive excellent service, accurate support and a smooth ordering experience. Alongside this, the role will focus on developing new business opportunities, particularly with mid-size sports clubs and education-sector organisations. This is a varied role suited to someone who enjoys building relationships, solving problems and working closely with internal teams to deliver for customers.
Key Responsibilities:
- Manage and develop relationships with a portfolio of existing customers.
- Support customers with ordering, product queries, sizing, availability, delivery updates and general account enquiries.
- Act as a key point of contact for clubs, schools and organisations, ensuring a professional and responsive service.
- Identify and convert new business opportunities, with a particular focus on mid-size sports clubs and the education sector.
- Build a pipeline of prospective customers through outreach, referrals, networking and follow-up activity.
- Prepare quotes, product recommendations and proposals for customers.
- Work closely with internal teams across supplier ordering, customer service, goods in/out and production to help ensure orders are delivered accurately and on time.
- Support customers with club shop setup, product ranges and seasonal kit requirements where required.
- Maintain accurate customer records, order information and sales activity.
- Represent The PP Group and Macron Sports Hub North Midlands in a professional and positive manner.
About You:
You will be confident speaking with customers, well organised and comfortable managing multiple accounts and enquiries at once. You should be commercially aware, service-driven and able to spot opportunities to grow accounts and win new business.
Skills and Experience:
- Previous experience in account management, sales, customer service or business development.
- Strong communication and relationship‑building skills.
- Confidence dealing with customers by phone, email and in person.
- Good organisational skills and attention to detail.
- A proactive approach to identifying and developing new business.
- Ability to work collaboratively with different internal departments.
- Interest in sport, teamwear, education or branded apparel would be advantageous.
- Experience working with clubs, schools or sports organisations would be beneficial but is not essential.
- Full UK driving licence.
What We Offer:
- The opportunity to join an established and growing business in the UK teamwear sector.
- A varied role working with sports clubs, schools and organisations across multiple sectors.
- Supportive team environment with hands‑on involvement across the business.
- The chance to contribute directly to the continued growth of The PP Group and Macron Sports Hub North Midlands.
Account Manager employer: The PP Group
The PP Group is an exceptional employer, offering a dynamic work environment where employees can thrive in their roles as Account Managers. With a strong focus on team collaboration and customer satisfaction, the company provides ample opportunities for professional growth while working with a diverse range of clients in the sports and education sectors. Located in Tamworth, employees benefit from being part of a well-established business that values innovation and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Get to know the company inside out! Research The PP Group and Macron Sports Hub, understand their values, and be ready to chat about how you can contribute to their mission. This shows you're genuinely interested and not just another applicant.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn, join relevant groups, and attend industry events. Building connections can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to account management and customer service. Think of examples from your past experiences that showcase your skills in building relationships and solving problems.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role and highlighting a key point from your conversation can keep you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your account management and customer service experience, as well as any relevant achievements that show you can build relationships and solve problems.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Account Manager role. Share specific examples of how you've successfully managed accounts or developed new business opportunities in the past.
Show Your Passion for Sports:Since we work closely with sports clubs and organisations, let your enthusiasm for sports shine through in your application. Mention any relevant experiences or interests that connect you to the industry.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at The PP Group
✨Know Your Stuff
Before the interview, make sure you research The PP Group and Macron Sports Hub. Understand their products, services, and the markets they operate in. This will not only show your interest but also help you tailor your answers to align with their values and goals.
✨Showcase Your Relationship-Building Skills
As an Account Manager, building relationships is key. Prepare examples from your past experiences where you've successfully managed customer accounts or developed new business opportunities. Be ready to discuss how you approach problem-solving and maintaining customer satisfaction.
✨Be Proactive and Solution-Oriented
During the interview, demonstrate your proactive approach by discussing how you've identified and seized business opportunities in the past. Share specific instances where you’ve gone above and beyond to support customers, especially in a sales or account management context.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the challenges they face in account management, or how success is measured in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
