At a Glance
- Tasks: Keep hotel rooms spotless and ensure guest satisfaction with your cleaning skills.
- Company: Join HotelCare, the UK's leading hotel support services provider with over 30 years of experience.
- Benefits: Enjoy flexible hours, up to 28 days paid holiday, free lunch, and career progression opportunities.
- Other info: Full training provided, with potential for an apprenticeship and recognition rewards.
- Why this job: Be part of a dynamic team making a real difference in guests' experiences every day.
- Qualifications: Experience in hospitality preferred, but a positive attitude and willingness to learn are key.
The predicted salary is between 20000 - 25000 € per year.
Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager
Hours of work: 0-40 hours per week / Available to work some weekends.
Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service. We offer a benefits package including:
- Up to 28 days paid holidays.
- A permanent job with flexible working hours to suit your lifestyle.
- Standard working hours 25+ per week / Available hours may reduce during periods of low occupancy / Contracted hours can be negotiated and guaranteed.
- Free Lunch on duty (site dependant).
- Full on-site training.
- Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
- Career progression with the opportunity to undertake a HotelCare Apprenticeship.
- Automatic Enrolment into a workplace pension, after 3 months’ service.
- Recognition, incentives and awards.
Job Overview: HotelCare are committed to excellence in all that we do and our Room Attendants are integral to upholding impeccable cleanliness standards, enhancing guest satisfaction in hotels nationwide. Joining our dynamic team, you'll thrive in a fast-paced environment, consistently delivering the highest levels of room cleanliness.
Job Description Key Responsibilities:
- Clean and tidy guest rooms to established standards.
- Change bed linens, replace towels, empty trash bins and restock amenities.
- Dust furniture, vacuum carpets, and clean mirrors for a neat appearance.
- Sanitize surfaces thoroughly for hygiene maintenance.
- Maintain stock levels of cleaning supplies and toiletries.
- Promptly report any maintenance issues or damages.
- Follow supervisor instructions and adhere to safety protocols.
- Ensure the security of guest rooms and the privacy of the guests.
- Provide professional and respectful service to guests and respond to their requests promptly.
Person specification Experience:
Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.
Skills and knowledge:
- Physical ability to lift, bend, and stand for extended periods.
- The ability to work individually and as part of a team.
- Strong time management skills.
- Attention to detail.
- Flexibility and willingness to learn.
- A ‘Can Do’ attitude.
- Adaptability to organisational needs.
- Ability to prioritise and multi-task.
- Capability to provide excellent customer service.
- Self-motivation and accountability.
- Ability to work confidentially and with integrity.
- Ability to work under pressure and to follow instructions.
- Awareness of safety regulations and compliance.
Flexibility: You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
Room Attendant in Romsey employer: The Potter'S Heron Romsey
HotelCare is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With flexible working hours, comprehensive training, and opportunities for career progression through apprenticeships, we ensure our Room Attendants thrive in a dynamic environment while enjoying benefits like up to 28 days of paid holiday and free lunch on duty. Join us in making a meaningful impact in the hospitality industry while being part of a team committed to excellence and sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant in Romsey
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances who work in the hospitality industry. They might know of openings or can put in a good word for you. Remember, personal connections can make all the difference!
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to hotels you’re interested in and ask if they have any upcoming vacancies. A friendly email or call can show your enthusiasm and might just land you an interview.
✨Tip Number 3
Prepare for interviews by practising common questions. Think about how your experience aligns with the role of a Room Attendant. Show off your attention to detail and customer service skills – they’re key in this line of work!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest opportunities there. Don’t miss out on the chance to join our fantastic team at HotelCare!
We think you need these skills to ace Room Attendant in Romsey
Some tips for your application 🫡
Show Your Experience:When you're writing your application, make sure to highlight any previous experience in housekeeping or similar roles. We want to see how you've kept things spick and span before!
Be Detail-Oriented:Since attention to detail is key for a Room Attendant, sprinkle in examples of how you've gone the extra mile to ensure cleanliness. It’ll show us you’re the right fit for maintaining our high standards.
Keep It Professional:While we love a friendly vibe, remember to keep your application professional. Use clear language and structure your thoughts well. This helps us see your communication skills right from the start!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at The Potter'S Heron Romsey
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Room Attendant. Familiarise yourself with tasks like cleaning guest rooms, changing linens, and maintaining hygiene standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Experience
If you've worked in housekeeping or a similar role before, be ready to share specific examples of your experience. Talk about how you maintained cleanliness, handled guest requests, or dealt with any challenges. This will demonstrate your capability and give the interviewer confidence in your skills.
✨Emphasise Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight instances where your keen eye for detail made a difference. Whether it was spotting a maintenance issue or ensuring every corner was spotless, showcasing this skill can set you apart from other candidates.
✨Prepare Questions
Interviews are a two-way street, so prepare some thoughtful questions to ask the interviewer. Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
