At a Glance
- Tasks: Lead a vibrant team and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, bespoke training, discounts, and instant pay access.
- Other info: Exciting expansion plans with over 40 locations and counting!
- Why this job: Be part of a growing community with real opportunities for career progression.
- Qualifications: Great interpersonal skills and ideally 1 year of experience in fast-paced dining.
The predicted salary is between 12 - 15 € per hour.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Supervisor. We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re confident in looking after elements of service and team members on the floor and to assist management in the shift, set up and close downs
- Ideally, at least 1 year of experience in a fast-paced, fresh food restaurant
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
Please note, we cannot take applications from overseas or that require sponsorship.
Supervisor in Romsey employer: The Potters Heron, Ampfield
At Heartwood Collection, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values passion and community. With bespoke training through our Stepping Stones programme, generous employee benefits including enhanced maternity and paternity leave, and a commitment to career progression as we expand, we provide a rewarding environment for our team members. Join us in creating memorable experiences in our award-winning pubs and brasseries, where your contributions are recognised and celebrated.
Contact Detail:
The Potters Heron, Ampfield Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Romsey
✨Tip Number 1
Get to know the company culture! Before your interview, check out Heartwood Collection's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Supervisor and be ready to share specific examples from your past.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A polished appearance shows that you respect the opportunity and are serious about joining the Heartwood Collection team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor in Romsey
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making guests feel special and creating a warm atmosphere.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience, especially in fast-paced, fresh food environments. We love seeing how your past roles have prepared you for the Supervisor position at Heartwood Collection.
Be Yourself:Don’t be afraid to let your personality come through in your written application. We’re looking for vibrant individuals who can connect with our team and guests, so show us who you are!
Apply Through Our Website:For the best chance of joining our amazing team, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at The Potters Heron, Ampfield
✨Know the Heartwood Collection
Before your interview, take some time to research Heartwood Collection. Familiarise yourself with their values, the atmosphere of their pubs and brasseries, and their commitment to fresh, seasonal dishes. This will show your genuine interest in the company and help you connect with the interviewers.
✨Showcase Your People Skills
As a Supervisor, you'll need to demonstrate your interpersonal skills. Prepare examples from your past experiences where you've made guests feel special or resolved conflicts effectively. Highlighting these moments will illustrate your ability to lead a team and enhance customer satisfaction.
✨Prepare for Fast-Paced Scenarios
Given the fast-paced environment of the hospitality industry, be ready to discuss how you handle pressure. Think of specific situations where you successfully managed busy shifts or coordinated with team members during peak times. This will reassure the interviewers that you're equipped to thrive in their dynamic setting.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the Stepping Stones programme or opportunities for progression within the company. This shows that you're not just interested in the role but also in growing with Heartwood Collection.
