At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its vibrant hospitality.
- Benefits: Enjoy competitive pay, flexible hours, and amazing discounts on food and retail.
- Other info: Exciting career growth opportunities as we expand to over 60 locations by 2027.
- Why this job: Be part of a dynamic team in a beautifully refurbished hotel and restaurant.
- Qualifications: Great people skills and a passion for excellent service are essential.
The predicted salary is between 11 - 16 £ per hour.
Waiter / Waitress for our new opening - Starting in March. At Heartwood Collection, we are on the lookout for passionate and vibrant individuals to join our team as Waiter / Waitress for our New Opening at The Potter's Heron, Ampfield, SO51 9ZF (Near Romsey).
Following twenty years of independent ownership, this beautiful thatched roof hotel and dining space has been acquired by us here at The Heartwood Collection. The Potters Heron has historically been thought of with fondness as an established hotel and will now enter an extensive multi-million-pound refurbishment to create a warm and elegant 56 room inn with a 200-capacity restaurant dining space.
We are holding recruitment open days and interviews at:
- The Hilt (Hiltingbury Community Centre)
- Hiltingbury Rd, Chandler's Ford, Eastleigh SO53 5NP
Tuesday the 24th February: 10 am - 4:30 pm
Wednesday the 25th February 10 am - 4:30 pm
Please note, the interviews are at The Hilt (Hiltingbury Community Centre) and not The Potter's Heron, Ampfield, as it is not open yet. Apply online, and one of the team will be in contact about your application.
What we offer:
- Pay is based on National Living Wage + TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You are a people person with great interpersonal skills and love making guests feel special
- You are flexible, reliable, and passionate about delivering excellent service
- You have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we are excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there has never been a better time to join us. We are committed to growing our team with progression opportunities across our estate. Join us and be part of a community that is warm, genuine, and full of life.
*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months' average. Please note, we cannot take applications from overseas or that require sponsorship.
Server/Waiter/Waitress in Romsey employer: The Potters Heron, Ampfield
At Heartwood Collection, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values passion and dedication. With bespoke training through our Stepping Stones programme and numerous employee benefits, including enhanced maternity and paternity leave, discounts at our venues, and a commitment to career progression, joining our team at The Potter's Heron in Ampfield means becoming part of a supportive community dedicated to delivering outstanding service. As we expand our footprint, there has never been a better time to grow with us in a beautifully refurbished setting that celebrates hospitality excellence.
Contact Details:
The Potters Heron, Ampfield Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Server/Waiter/Waitress in Romsey
✨Tip Number 1
Get yourself to those recruitment open days! It's a fantastic chance to meet the team face-to-face and show off your personality. We love seeing passionate people in action, so don’t be shy!
✨Tip Number 2
Dress to impress but keep it comfortable. You want to look professional while also being able to move around easily. Remember, you’re applying for a role where you'll be on your feet a lot!
✨Tip Number 3
Prepare some questions to ask during your interview. It shows you're genuinely interested in the role and the company. Plus, it gives you a chance to find out if we’re the right fit for you too!
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of us. Plus, we’ll be in touch soon after to chat about your potential future with Heartwood Collection.
We think you need these skills to ace Server/Waiter/Waitress in Romsey
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your passion for hospitality and what makes you unique.
Tailor Your Application:Make sure to customise your application to match the vibe of Heartwood Collection. Highlight your experience in customer service and any relevant skills that align with our values of delivering excellent service and creating memorable guest experiences.
Check Your Details:Before hitting that submit button, double-check all your details. Typos and errors can make a bad impression, so take a moment to ensure everything is spot on. We appreciate attention to detail!
Apply Online:Don’t forget to apply through our website! It’s the easiest way for us to receive your application, and we’ll be in touch soon after. Plus, it shows you’re keen to join our team at The Potter's Heron!
How to prepare for a job interview at The Potters Heron, Ampfield
✨Know the Venue
Before your interview, take some time to research The Potter's Heron and its history. Understanding the venue's vibe and what makes it special will help you connect with the interviewers and show your genuine interest in being part of their team.
✨Show Off Your People Skills
As a waiter or waitress, your ability to interact with guests is crucial. During the interview, be sure to highlight any previous experience you have in customer service. Share specific examples of how you've made guests feel welcome and valued in past roles.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview. While you don’t need to wear formal attire, aim for a polished look that reflects the warm and elegant atmosphere of The Potter's Heron.
✨Ask Thoughtful Questions
Prepare a few questions to ask the interviewers about the role and the company. This shows that you're engaged and interested in the position. You might ask about the training programme or what they value most in their staff, which can also give you insight into the company culture.
