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- Tasks: Ensure guest safety and smooth operations during the night shift.
- Company: Join the Heartwood Collection, a growing hospitality brand with over 40 locations.
- Benefits: Competitive pay, instant access to earnings, and generous discounts.
- Other info: Exciting growth opportunities as we expand to over 60 locations by 2027.
- Why this job: Be part of a vibrant team and make a real difference in guest experiences.
- Qualifications: 1-2 years of experience in hospitality and a keen eye for detail.
The predicted salary is between 29500 - 29500 £ per year.
Hourly rate of £14.25 per hour
Flexi Contract
At Heartwood Collection, we’re on the lookout for meticulous and thorough individuals to join our team as a Night Porter. As a Night Porter at Heartwood Collection, you'll assist in the safety and well-being of our guests during overnight stays and maintain the smooth operation of the property outside key trading hours. You’ll be key in delivering exceptional guest care and ensuring that health and safety standards are met. You will also be responsible for the cleanliness of the public areas.
Key Responsibilities:- Assist the Night Manager in ensuring guest safety and smooth overnight operations.
- Perform cleaning duties and maintain property standards.
- Handle late check-ins, early check-outs, and reservation checks.
- Support night audits, including fire, health & safety, and security checks.
- Prepare for breakfast service and provide shift handovers.
- Follow emergency procedures, including fire evacuations.
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
- You’re responsible, reliable, and have a keen eye for details.
- Well-organised and able to learn systems and audits for overnight.
- Have the ability to work alone when night managers are off.
- 1-2 years of experience as a Night Porter/ Auditor in a hotel or hospitality setting.
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
Please note, we cannot take applications from overseas or those that require sponsorship.
Night Porter in Romsey employer: The Potters Heron, Ampfield
Contact Detail:
The Potters Heron, Ampfield Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Romsey
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Porter role.
✨Tip Number 2
Be proactive! Don’t just wait for job postings; visit local hotels and inns, including Heartwood Collection, and ask about opportunities. Sometimes, showing up in person can make a lasting impression.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of health and safety standards relevant to the Night Porter role. Being able to discuss these confidently will show you’re serious about guest care and property maintenance.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining our vibrant team at Heartwood Collection.
We think you need these skills to ace Night Porter in Romsey
Some tips for your application 🫡
Show Your Attention to Detail: As a Night Porter, being meticulous is key! Make sure your application highlights your attention to detail. Use specific examples from your past experience that demonstrate how you’ve maintained high standards in cleanliness and guest care.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the responsibilities and qualities mentioned in the job description. We love seeing candidates who understand what we’re looking for!
Highlight Relevant Experience: If you've got 1-2 years of experience in a similar role, shout about it! Mention any relevant duties you’ve performed, like handling late check-ins or conducting safety checks. This will show us you’re ready to hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Heartwood Collection!
How to prepare for a job interview at The Potters Heron, Ampfield
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Night Porter. Familiarise yourself with tasks like handling late check-ins and performing cleaning duties. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Attention to Detail
As a Night Porter, having a keen eye for detail is crucial. Prepare examples from your past experience where your attention to detail made a difference, whether it was ensuring guest safety or maintaining cleanliness. This will highlight your suitability for the role.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like emergency procedures or guest complaints. Think through potential scenarios and how you would respond. This will show that you're ready to think on your feet and prioritise guest care.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical night shift looks like. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.