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- Tasks: Assist the shop manager in leading and managing the volunteer team.
- Company: Join Oxfam, a global movement fighting poverty since 1947.
- Benefits: Enjoy flexible hours, training, lunch, and travel cost coverage.
- Why this job: Make a real difference while developing leadership skills in a supportive environment.
- Qualifications: No prior experience needed; just bring enthusiasm and a commitment to Oxfam's values.
- Other info: Meet new people and have fun while volunteering for a good cause.
Join the Oxfam community. As a Volunteer Assistant Manager, you will assist the shop manager in leading, managing and planning for the development of your shop team. We’ll give you ongoing training and support to get you ready to lead a shift, train your team, and be left in charge. There’s no minimum time commitment but we usually ask for at least 4 or more hours per week for volunteers. Best of all you’ll be raising vital funds to support people facing poverty around the world.
At Oxfam, we believe in empowering you by giving you training and opportunities to learn new skills, develop old skills, and make the most out of your time with us. For this key role, you don’t need to have any leadership or retail experience – we’ve got you covered. You can also get some lunch and travel costs too. Whatever you need, we’re here to help.
As a Volunteer Assistant Manager you’ll make a big difference while you develop your own skills that boost your confidence. In this role, we’ll support you to:
- Effectively delegate responsibilities and coach individuals and teams
- Improve your communication skills in this customer-facing role
- Foster an inclusive environment where everyone feels welcome
- Follow important policies around safeguarding, Health and Safety, and trading regulations
- Open, close and manage the shop in the shop manager’s absence
Volunteering can be very flexible to suit you. Training to be a Volunteer Assistant Manager can take several months – everyone goes at the pace that’s right for them. If you’re not sure about this role but want to start as a standard volunteer, get in touch and we will find something right for you. By volunteering for a few hours a week, you will meet new people and have some fun for a good cause.
After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you’d like to do in the shop. From there you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
We need one reference and proof of ID for all volunteers and ask you to sign up to Oxfam's Code of Conduct. This role may require an enhanced DBS/PVG check, paid for by Oxfam.
Together we can help people facing poverty all over the world – all from right here, in this very shop. Join our friendly team as an Oxfam Volunteer and you’ll find yourself at the heart of your community, making amazing things happen.
Oxfam is a movement of people from around the world who won’t live with poverty. We have two key aims:
- Responding to emergencies happening in the world now, giving vital support to people facing poverty due to conflict, climate change and natural disasters.
- Empowering communities to challenge and change systems that promote inequality, so together we can beat poverty for good.
Oxfam shops have been fundraising to support Oxfam’s work since 1947, raising millions every year to support people facing poverty.
The minimum age for this role is 18 because of the responsibility which comes with handling sensitive information and supervising others. The minimum age to volunteer with Oxfam is 14 years old so we will happily try to find an alternative role for you in our shop. Parental consent and safeguarding considerations will be required for those under 18.
We want to make sure everyone feels safe in our shops. Our shops comply fully with regulations and we provide PPE.
What you will be doing:
- Effectively delegating responsibilities and coaching individuals and teams
- Opening, closing and managing the shop in the shop manager’s absence
- Supervising volunteers and ensuring safeguarding and health and safety policies are followed and acted on as appropriate, reporting any concerns
- Maximising the income from donations, sourced by Oxfam and Gift Aid
- Keeping up to date with Oxfam’s internal communications and sharing any news with the shop team to ensure compliance with current requirements
The skills you need:
- Enthusiastic and committed to achieving shop aims and objectives and motivating others
- Ability to work within Oxfam’s policies and shop guidelines
- Ability to work collaboratively with the shop manager and the shop team
- Commitment to Oxfam’s values of empowerment, accountability and inclusiveness
- Ability to work well as part of a team and under own initiative
- Helpful and friendly
- Ability to deal in a tactful and professional manner with confidential information and sensitive situations
What’s in it for you:
- Significant supervisory experience and training to improve your CV
- Ongoing training and support
- Gain valuable leadership experience
- Some lunch and travel costs
- Grow your confidence and meet new people
- We can be flexible around your education, family, work, or health etc.
- Possible references for future employers
We may require you to complete an enhanced PVG/DBS.
Trainee Volunteer Assistant Manager (SUNDAYS @ Lewes) employer: The Post At Mint Hill Llc
Contact Detail:
The Post At Mint Hill Llc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Volunteer Assistant Manager (SUNDAYS @ Lewes)
✨Tip Number 1
Familiarise yourself with Oxfam's mission and values. Understanding their commitment to fighting poverty and promoting inclusivity will help you align your approach during conversations with the shop manager and team.
✨Tip Number 2
Be prepared to discuss your enthusiasm for volunteering and how you can contribute to the shop's goals. Think about specific examples of how you've worked in teams or supported others in the past, as this will demonstrate your potential as a leader.
✨Tip Number 3
Show your willingness to learn and adapt. Since the role involves ongoing training, express your eagerness to develop new skills and take on responsibilities, which will make you a more attractive candidate.
✨Tip Number 4
Network with current volunteers or staff at Oxfam if possible. Engaging with them can provide insights into the role and the shop environment, helping you to tailor your approach when you meet the manager.
We think you need these skills to ace Trainee Volunteer Assistant Manager (SUNDAYS @ Lewes)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Trainee Volunteer Assistant Manager position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for volunteering and your commitment to Oxfam's mission. Share any relevant experiences that demonstrate your ability to work in a team, communicate effectively, and support others.
Highlight Relevant Skills: Even if you don't have direct experience in retail or leadership, emphasise transferable skills such as teamwork, communication, and problem-solving. Mention any previous volunteer work or community involvement that showcases your dedication.
Proofread Your Application: Before submitting your application, take the time to proofread it for spelling and grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in any role.
How to prepare for a job interview at The Post At Mint Hill Llc
✨Show Your Enthusiasm
Make sure to express your passion for volunteering and the mission of Oxfam. Share why you want to be a part of their community and how you can contribute to their goals.
✨Highlight Your Teamwork Skills
Since this role involves working closely with others, be prepared to discuss your experiences in team settings. Share examples of how you've collaborated with others to achieve a common goal.
✨Demonstrate Your Communication Abilities
As a Volunteer Assistant Manager, effective communication is key. Be ready to talk about how you’ve successfully communicated in previous roles or situations, especially in customer-facing environments.
✨Ask Thoughtful Questions
Prepare some questions to ask during your chat. This shows your interest in the role and helps you understand more about the shop's operations and team dynamics.