At a Glance
- Tasks: Provide expert support to veterinary professionals and enhance customer experiences.
- Company: Join a Top Employer dedicated to animal welfare and professional growth.
- Benefits: Hybrid work model, competitive salary, and commitment to continuous learning.
- Other info: Dynamic role with opportunities for career advancement and personal development.
- Why this job: Make a real difference in animal care while collaborating with a passionate team.
- Qualifications: Veterinary degree and experience in small animal practice required.
The predicted salary is between 40000 - 50000 £ per year.
This is a dynamic, customer-facing role, where you’ll combine your clinical expertise with commercial insight - providing trusted advice to veterinary professionals, supporting business growth, and collaborating across technical, sales and marketing functions. You’ll be an empathetic and confident communicator, with excellent interpersonal, written and verbal communication skills. You’ll thrive in a collaborative, high-performing team and be passionate about sharing your knowledge. Driven by animal welfare, you’ll bring an innovative mindset, accountability and a flexible, can-do attitude, to consistently exceed customer expectations.
We are looking for two Technical Services Vet opportunities within our friendly and professional team: one permanent full-time position and one fixed-term maternity cover role (until May 2027).
Location: Hybrid Home Office - Bracknell
TASKS & RESPONSIBILITIES
- Deliver high-quality technical support through timely, accurate and informed responses to enquiries on product use, efficacy and safety across our pet product portfolio.
- Manage varied and unpredictable enquiries, ensuring a seamless multi-channel customer experience.
- Provide effective remote technical support to the sales team in their engagement with customers.
- Conduct thorough, objective investigations into product-related complaints and suspected adverse reactions, with clear reporting.
- Ensure full compliance with pharmacovigilance and relevant regulatory requirements.
- Partner with sales and marketing functions to deliver high-quality technical resources and insight to shape strategy.
REQUIREMENTS
- Veterinary degree (MRCVS essential).
- Experience in small animal practice.
- Strong customer and patient focus.
- Excellent communication and interpersonal skills.
- Strong analytical thinking and attention to detail.
- Ability to prioritise and manage multiple demands in a fast-paced environment.
- Commitment to continuous learning and professional development.
- Compliance with relevant legislation, regulations and procedures.
- Digital proficiency and ability to embrace technological change.
WHY THIS IS A GREAT PLACE TO WORK
Boehringer Ingelheim has been recognised as a Top Employer in the UK. Being certified as a Top Employer confirms our dedication to a better world of work, delivered through excellent HR policies and people practices.
Technical Services Vet employer: THE POSITION This
Boehringer Ingelheim is an exceptional employer, offering a dynamic work culture that prioritises employee growth and collaboration. With a hybrid working model in Bracknell, employees benefit from flexibility while engaging in meaningful work that drives impactful decisions in the oncology sector. The company is dedicated to fostering a supportive environment, recognised as a Top Employer in the UK, ensuring that team members have access to valuable resources and opportunities for professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Services Vet
✨Get Involved in Local Health Initiatives
Dive into local health initiatives or volunteer at community health events. This not only boosts your practical experience but also gets you noticed among professionals in human medicine who may have leads on full-time positions like Technical Services Vet at THE POSITION This.
✨Connect with Professionals via Medical Associations
Join professional associations related to human medicine, such as the Royal College of Physicians. Attend their conferences and networking events to meet potential employers in a relaxed setting. Who knows, you might just bump into someone from THE POSITION This!
✨Showcase Your Passion and Expertise Online
Build a personal website or a professional blog where you can share your insights on human medicine topics. This portfolio can catch the eye of recruiters looking for dedicated individuals for full-time roles like Technical Services Vet.
✨Leverage University Career Services
If you’re still in or recently graduated from university, don’t hesitate to use your career services. They often have exclusive listings and contacts in the human medicine field that can help you land a full-time gig at places like THE POSITION This.
We think you need these skills to ace Technical Services Vet
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for the Technical Services Vet at THE POSITION This, focus on highlighting your clinical experience and any specific training you've undergone. Include any relevant placements or internships you’ve completed, as well as any certifications that bolster your qualifications in human medicine.
Highlight Your Soft Skills:In the field of human medicine, soft skills are just as crucial as technical knowledge. Mention your communication skills, empathy, and teamwork experiences in your CV and cover letter. This shows that you can work well in a clinical setting and with patients, which is super important in this industry!
Tailor Your Cover Letter Thoughtfully:Be sure to personalise your cover letter for the Technical Services Vet at THE POSITION This. Mention why you’re passionate about human medicine and how you align with the company’s mission. This is your chance to convey your enthusiasm and make a case for why you'll be a valuable addition to the team!
Include Continuing Education:Make sure to mention any ongoing education or courses you’re taking to keep your skills sharp. In human medicine, staying updated with the latest practices is key. It shows you’re dedicated to your field, which employers like THE POSITION This will definitely appreciate!
How to prepare for a job interview at THE POSITION This
✨Brush Up on Clinical Knowledge
Since you're aiming for a role in human medicine, make sure you’re sharp on the latest clinical guidelines and practices relevant to the position. Be prepared to discuss case studies or scenarios you might encounter in the role. This will show that you're not just knowledgeable but also ready to apply that knowledge in real-life situations.
✨Demonstrate Soft Skills
In human medicine, technical skills are crucial, but don’t forget to showcase your soft skills like communication, empathy, and teamwork. In your answers, share specific examples of how you've worked effectively with patients or colleagues in the past, as these traits are highly valued in clinical settings.
✨Know Your CV Backwards
As you’re applying for a full-time position, your CV should tell a story. Be ready to discuss every part of it, especially your clinical experiences, the impact you had, and what you learned. Employers want to see how your journey has prepared you for this role, so think of it like you're taking them through your professional narrative.
✨Prepare for Ethical Scenarios
Ethics are a big deal in human medicine, so expect questions that assess your decision-making in tricky situations. Think about how you'd handle ethical dilemmas or patient confidentiality concerns. Prepare a few examples that illustrate your thought process and how you prioritise patient welfare in your decision-making.
