At a Glance
- Tasks: Support hospital operations by transporting mail, equipment, and assisting patients.
- Company: Join HCA UK, a leading private healthcare provider in London.
- Benefits: Enjoy 25 days holiday, private healthcare, pension contributions, and discounts with major retailers.
- Other info: Flexible working arrangements and a supportive environment for all.
- Why this job: Make a real difference in patient care while developing your career in healthcare.
- Qualifications: Must have a full UK driver’s licence and excellent customer service skills.
The predicted salary is between 30784 - 30784 £ per year.
Location – The Portland Hospital, Great Portland Street, London
Contract – Permanent, Full time, 40 hours/week. Monday – Sunday various shifts between 7:00 – 21:30. On the very rare occasion, you may be asked to cover a night shift (20:00 – 8:00).
Salary – £30,784 per annum + benefits (pension, health cover, flexible benefits and excellent career development).
We’re looking for a Porter to join our Front of House team based at The Portland Hospital. Working within one of the UK’s leading private healthcare facilities, you’ll play a key role in supporting the day‑to‑day running of the hospital while helping to deliver an exceptional experience for patients, visitors and colleagues.
What you’ll do
- Provide portering and security support across the hospital including transportation of mail, drugs, specimens and equipment.
- Assist patients with luggage, room orientation and transport throughout the hospital.
- Support hospital safety procedures including fire response, crash team response and gas bottle monitoring.
- Help maintain a safe, clean and organised environment including car park management and waste stream handling.
What you’ll bring
- Previous experience working within a similar role is essential.
- A full UK driver’s licence is essential.
- Excellent verbal communication and customer service skills.
- Ability to work under pressure in a busy hospital environment.
- Good understanding of health and safety procedures and manual handling.
Benefits
- 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave.
- Private Healthcare Insurance for treatment at our leading hospitals.
- Private pension contributions increasing with length of service.
- Season ticket loan and cycle to work scheme.
- Group life assurance from day one.
- Critical illness cover.
- Enhanced maternity and paternity pay.
- Corporate staff discounts including maternity packages at The Portland.
- Comprehensive flexible health, protection and lifestyle benefits.
- Discounts with over 800 major retailers.
Culture and values
At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring, knowing that when you feel seen, heard and supported you can be at your best for our patients and each other.
- Unique and individual: we recognise and value everyone as unique and individual.
- Kindness and compassion: we treat people with kindness and compassion.
- Honesty, integrity and fairness: we act with absolute honesty, integrity and fairness.
- Loyalty, respect and dignity: we trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity.
Reasonable adjustments
We are a Disability Confident committed organisation and are happy to discuss flexible working arrangements that suit your needs, as well as to offer reasonable adjustments throughout our recruitment process and in the workplace to anyone that requires them.
Porter/ Driver employer: The Portland Hospital for Women and Children
At HCA UK, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment at The Portland Hospital in London. Our commitment to employee growth is reflected in our comprehensive benefits package, including private healthcare, generous holiday allowances, and opportunities for career development, all while fostering a culture of kindness, integrity, and respect. Join us to make a meaningful impact in the healthcare sector while enjoying the unique advantages of working in one of the UK's leading private hospitals.
Contact Details:
The Portland Hospital for Women and Children Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Porter/ Driver
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Portland Hospital for Women and Children. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Portland Hospital for Women and Children
Don't be shy about reaching out to The Portland Hospital for Women and Children directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Porter/ Driver
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Portland Hospital for Women and Children and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Portland Hospital for Women and Children
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
