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- Tasks: Lead the Patient Access team to ensure a seamless patient journey and high-quality service.
- Company: Join HCA UK, a leading private healthcare provider with a focus on innovation.
- Benefits: Enjoy 25 days holiday, competitive salary, and opportunities for career progression.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Management experience in healthcare and strong communication skills required.
- Other info: Dynamic work environment prioritising mental and physical wellbeing.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for a Patient Access Manager to join our Patient Access team based at The Portland Hospital. This is your opportunity to become a vital part of the UK’s largest private healthcare provider by joining our Patient Access department. You will play a vital role in delivering a high-quality service to our patients.
What You’ll Do
- Facilitate the patient access experience by providing a world class service to our patients through a seamless patient journey and a high level of customer care at all times.
- Overall management & responsibility for Facility Revenue Cycle ensuring maximum revenue capture.
- Recruit, appraise and develop the Patient Access Leaders within each team.
- Develop and implement, with the GPAM and Facility Senior Management Team (SMT), the Patient Access Facility strategy in line with the direction of HCA Healthcare UK business plan.
- Ensure compliance with statutory and regulatory procedures in accordance with registering authorities, policies and guidelines, including internal and external financial audit requirements.
- Continually maintain knowledge and adherence of all Hospital procedures and policies related to Patient Access and effectively communicate changes to the teams.
- Build, maintain and develop effective working relationships with all service users.
- Monitor, control and manage expenditure and participate in the preparation of the department annual budget.
What You’ll Bring
- Management experience, ideally in healthcare.
- Experience in an administration role in a healthcare setting.
- Excellent communication and customer service skills.
- Strong IT skills – Excel, Word, Microsoft Office.
- Problem solving ability including patient and consultant complaints.
Why HCA UK?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we offer opportunities for career progression through internal and external courses, as well as working conditions that prioritise mental and physical wellbeing.
Benefits
25 days holiday each year (plus...
Patient Access Manager in London employer: The Portland Hospital for Women and Children
Contact Detail:
The Portland Hospital for Women and Children Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Access Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know about openings at HCA UK. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching common questions for Patient Access Managers. We recommend practising your responses with a friend or in front of a mirror to boost your confidence and ensure you highlight your management experience effectively.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you’ve handled patient complaints or improved processes in your previous roles. This will demonstrate your ability to thrive in a fast-paced healthcare environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Patient Access Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Patient Access Manager role. Highlight your management experience in healthcare and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about patient access and how your experience aligns with our goals. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at HCA UK!
How to prepare for a job interview at The Portland Hospital for Women and Children
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Patient Access Manager. Familiarise yourself with the key responsibilities mentioned in the job description, such as managing the revenue cycle and ensuring compliance with regulations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your management experience in healthcare and your problem-solving skills. Think about times when you improved patient access or resolved complaints effectively. This will demonstrate your capability to handle the challenges of the role.
✨Brush Up on IT Skills
Since strong IT skills are essential for this position, be ready to discuss your proficiency with tools like Excel and Microsoft Office. You might even want to mention any relevant projects where you used these skills to improve processes or outcomes in your previous roles.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Use your excellent communication skills to engage them in conversation. Ask insightful questions about the team and the company culture, which shows that you’re not just interested in the job, but also in being a part of their community.