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- Tasks: Lead a team to deliver outstanding culinary service for patients and staff.
- Company: Join HCA UK, a leading healthcare provider with a mission to improve lives.
- Benefits: Enjoy 25 days holiday, private healthcare, and flexible benefits tailored for you.
- Why this job: Make a real impact on patient care through exceptional food and service.
- Qualifications: Experience in hospitality, Level 3 Food Hygiene certificate, and strong customer service skills.
- Other info: Be part of a supportive culture that values kindness, integrity, and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for a Food and Beverage Supervisor to join our Hotel Services team based at The Portland Hospital in London. From managing a team, producing weekly rotas and ordering supplies, to creating a positive and energised working environment, you’ll use your catering or hospitality experience to ensure we deliver an outstanding culinary service for our patients, visitors and staff.
The big difference between this role and a more standard Catering Supervisor is that the work you do will be a vital part of the total care package we offer, helping as many patients as possible to return to full health quicker. Whether it’s high quality nutrition to help them recover, comfort food for when they’re feeling vulnerable, or something that looks and tastes amazing to take their minds off their worries – you’ll have a huge impact on patient care.
Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Others may think this is just a role in Catering but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.
What You Will Do
- We’re looking for professional and friendly people – someone who’s completely focused on customer service, with a can-do attitude.
- Have experience leading frontline teams within a similar environment.
- Be great with people, able to communicate clearly with team members and customers.
- Hold a Level 3 Food Hygiene and Safety certificate in catering (or similar).
- Have a clear understanding of the importance of legislation and regulations – including food safety and hygiene, health and safety, uniform and others.
- Be completely focused on customer service, with a can-do attitude.
- Have the ability to work on your own initiative, and think outside the box to solve problems and create opportunities.
What You’ll Bring
- Be aware of food and hygiene standards.
- Be passionate about customer care.
- Be able to communicate effectively with patients, visitors and healthcare staff.
- Be comfortable working under pressure while maintaining a positive attitude.
Why HCA UK?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.
Benefits
- 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you.
- Private Healthcare Insurance for treatment at our leading hospitals.
- Private pension contribution which increases with length of service.
- Season Ticket Loan and Cycle to Work scheme.
- Group Life Assurance from day one.
- Critical illness cover.
- Enhanced Maternity and Paternity pay.
- Corporate staff discount for all facilities including Maternity packages at The Portland.
- Comprehensive range of flexible health, protection and lifestyle benefits to suit you.
- Discounts with over 800 major retailers.
Culture and values
At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.
Our Mission Is Simple, Above All Else We’re Committed To The Care And Improvement Of Human Life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:
- Unique and Individual: We recognise and value everyone as unique and individual.
- Kindness and compassion: We treat people with kindness and compassion.
- Honesty, integrity and fairness: We act with absolute honesty, integrity and fairness.
- Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity.
Reasonable adjustments
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them. Should you require any additional support with applying, please do get in touch.
Food and Beverage Supervisor employer: The Portland Hospital for Women and Children
Contact Detail:
The Portland Hospital for Women and Children Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at The Portland Hospital. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of food hygiene and safety regulations. Being able to discuss these confidently will show that you’re serious about the role and understand its importance.
✨Tip Number 3
Showcase your customer service skills during the interview. Share specific examples of how you've gone above and beyond for customers in the past. This is key for a role focused on patient care!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the HCA UK family.
We think you need these skills to ace Food and Beverage Supervisor
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, let your enthusiasm for customer service shine through. We want to see how you can create a positive experience for patients and visitors, so share any relevant experiences that highlight your commitment to exceptional care.
Highlight Your Leadership Skills: As a Food and Beverage Supervisor, you'll be managing a team. Make sure to mention any previous leadership roles you've had, and how you motivated your team to deliver great results. We love to see examples of teamwork and collaboration!
Be Clear About Your Qualifications: Don’t forget to include your Level 3 Food Hygiene and Safety certificate or any similar qualifications in your application. We need to know you understand the importance of food safety and hygiene standards, so make this info easy to find!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super straightforward, and you’ll be able to showcase your skills and experiences in a way that aligns perfectly with what we’re looking for!
How to prepare for a job interview at The Portland Hospital for Women and Children
✨Know Your Stuff
Make sure you brush up on your food hygiene and safety knowledge. Since this role requires a Level 3 Food Hygiene certificate, be prepared to discuss how you've applied these standards in previous roles. It shows you're serious about maintaining high standards.
✨Showcase Your Leadership Skills
As a Food and Beverage Supervisor, you'll be leading a team. Think of examples from your past where you've successfully managed a team or resolved conflicts. Highlighting your leadership experience will demonstrate that you're ready for the responsibility.
✨Customer Service is Key
This role is all about providing exceptional service. Be ready to share specific instances where you've gone above and beyond for customers. This will show that you understand the importance of customer care in a healthcare setting.
✨Emphasise Your Problem-Solving Skills
In a fast-paced environment like this, being able to think on your feet is crucial. Prepare to discuss challenges you've faced in previous jobs and how you creatively solved them. This will illustrate your ability to adapt and thrive under pressure.
