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- Tasks: Provide emotional support and guidance via a 24/7 helpline.
- Company: Join a trusted health network making a positive impact on over 15 million lives.
- Benefits: Enjoy flexible shift patterns, hybrid work options, and career development opportunities.
- Why this job: Be part of an award-winning team dedicated to employee wellbeing and support.
- Qualifications: Must be a qualified counsellor with experience in telephone or video counselling.
- Other info: Hours count towards BACP accreditation; great for building your professional portfolio.
The predicted salary is between 24000 - 27600 £ per year.
Wellbeing Counsellor £30,000-33,000 FTE Various shift patterns from part-time to full-time. Hybrid or office based position Are you a qualified counsellor looking for a company that will invest in your development and career progression? Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector. This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times ‘Best Places to Work’ organisation as an EAP Counsellor. Job Overview Providing immediate emotional support and guidance to callers on the 24/7 helpline – completing clinical assessments and signposting appropriately. The role also includes structured telephone/ video counselling clients – hour can be counted towards BACP accreditation. Day to Day Responsibilities: Providing an efficient and effective telephone counselling service to all callers Demonstrating an ability to wor…
Wellbeing Counsellor employer: The Portfolio Group
Contact Detail:
The Portfolio Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wellbeing Counsellor
✨Tip Number 1
Familiarize yourself with the specific services offered by our client, especially their employee assistance programme. Understanding their approach to wellbeing and support will help you align your experience and values with their mission during the interview.
✨Tip Number 2
Highlight any experience you have with telephone or video counselling, as this is a key aspect of the role. Be prepared to discuss your techniques and how you ensure effective communication in these formats.
✨Tip Number 3
Showcase your commitment to professional development, particularly in relation to BACP accreditation. Mention any relevant training or workshops you've attended that demonstrate your dedication to enhancing your counselling skills.
✨Tip Number 4
Research the company culture and values of the organisation. Being able to articulate why you want to work for a 'Best Places to Work' company will set you apart and show that you are genuinely interested in being part of their team.
We think you need these skills to ace Wellbeing Counsellor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in counselling and emotional support. Emphasize any qualifications or training that align with the role of a Wellbeing Counsellor.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for mental health and wellbeing. Mention specific experiences where you provided support and how they relate to the responsibilities outlined in the job description.
Highlight Your Skills: In your application, focus on key skills such as empathy, communication, and clinical assessment. Provide examples of how you've successfully used these skills in previous roles.
Showcase Your Commitment to Development: Since the company values career progression, mention any ongoing professional development or training you are pursuing. This shows your commitment to growth in the field of counselling.
How to prepare for a job interview at The Portfolio Group
✨Show Your Passion for Wellbeing
Make sure to express your genuine interest in mental health and wellbeing during the interview. Share personal experiences or motivations that led you to become a counsellor, as this will resonate with the company's mission of making a positive difference.
✨Demonstrate Your Counselling Skills
Prepare to discuss specific counselling techniques and approaches you use. Be ready to provide examples of how you've successfully supported clients in the past, especially in high-pressure situations, as this role involves providing immediate emotional support.
✨Understand the Company’s Values
Research the company’s employee assistance programme and their approach to mental health support. Being knowledgeable about their services will show that you are serious about joining their team and align with their values.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about their training programs, career progression opportunities, and how they measure the success of their counselling services. This shows your eagerness to grow within the company.
