Onboarding Specialist

We\’re looking for a proactive and people-focused Activation and Onboarding Specialist. In this role, you\’ll be the first point of contact for new joiners, guiding them through setup and ensuring a smooth start to their journey! What you\’ll do: Welcome and onboard new joiners. Provide clear, step-by-step guidance through the activation process Troubleshoot early-stage issues and answer questions Ensure a positive first experience that sets users up for long-term success Collaborate with product, sales, and support teams to improve the onboarding experience What we\’re looking for: Excellent communication and interpersonal skills Strong organisational abilities and attention to detail Confidence in explaining products or services to new users Previous experience in onboarding, customer success, or support is a plus If you\’re enthusiastic about helping people, get started and succeed, we\’d love to hear from you. 49592MSR INDHIN