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- Tasks: As a Clinical Coordinator, you'll triage Occupational Health referrals and ensure high-quality report reviews.
- Company: Join a trusted health network making a positive impact on over 15 million lives.
- Benefits: Enjoy comprehensive employee assistance programs and opportunities for on-the-job training.
- Why this job: This role offers a chance to grow in a clinical environment while making a real difference.
- Qualifications: Ideal for administration professionals eager to advance their careers in medicine.
- Other info: You'll work with diverse organizations, enhancing your experience in the health sector.
Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add a Clinical Coordinator to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members. This is an ideal opportunity for an administration professional looking to further their career within medicine/clinical environment. With on-the-job training and further development opportunities! The Role You will triage Occupational Health referrals and reports. You will be responsible for reviewing referral documents to determine if an OHA or OHP would be best suited to conduct the assessment. You will be reviewing OH reports to ensure they are fit for purpose and have been completed to the standard expected. Day to Day Responsibilities Ensuring all individual and team KPIs and SLAs are adhered to on a daily, weekly, and monthly basis Occupational Health Triage duties including review of cases to provide appropriate direction on case. E.g. escalating any concerns to ensure client expectations are met. Ensuring reports are effectively reviewed and released within SLA Working to the required high standards to ensure adherence to clinical protocols, procedures and processes Responding to client queries within 24 hours, the overall aim of achieving a satisfactory solution for the client What you Bring to the Team? Proven experience in working towards KPIs Excellent written and communication skills, with ability to work as part of a busy team Excellent organisational skills and ability to prioritise work and meet deadlines Able to demonstrate a high level of accuracy and attention to detail Benefits 25 day's holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2- and 5- years' service Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7- years' service Holiday season bonus after 3 years' service Profit Share Scheme Season Ticket loan scheme Cycle to work scheme Access to Employee Assistance Programme Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink Company incentives, access to discount schemes 48419LS INDMANJ
Clinical Coordinator employer: The Portfolio Group
Contact Detail:
The Portfolio Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Coordinator
✨Tip Number 1
Familiarize yourself with the Occupational Health sector. Understanding the key terms and processes involved in triaging referrals will give you an edge during discussions with our team.
✨Tip Number 2
Highlight any experience you have in managing KPIs and SLAs. Being able to demonstrate your ability to meet targets will show us that you can thrive in a fast-paced environment.
✨Tip Number 3
Prepare to discuss your approach to reviewing reports and ensuring they meet high standards. We value attention to detail, so be ready to share examples from your past experiences.
✨Tip Number 4
Show your passion for health and wellbeing. Our client is dedicated to making a positive difference, so expressing your commitment to this mission will resonate well with us.
We think you need these skills to ace Clinical Coordinator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Clinical Coordinator position. Understand the key responsibilities and required skills, such as triaging Occupational Health referrals and reviewing reports.
Tailor Your CV: Customize your CV to highlight relevant experience in administration and any previous roles within a clinical or medical environment. Emphasize your ability to meet KPIs and SLAs, as well as your attention to detail in reviewing documents.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for health and wellbeing. Mention specific examples of how your skills align with the responsibilities of the Clinical Coordinator role, particularly in managing Occupational Health cases.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at The Portfolio Group
✨Understand the Role
Make sure you have a clear understanding of the Clinical Coordinator role and its responsibilities. Familiarize yourself with occupational health processes and the importance of KPIs and SLAs in this context.
✨Showcase Your Experience
Prepare to discuss your previous administrative experience, especially in a clinical or medical environment. Highlight any relevant skills that demonstrate your ability to triage referrals and manage reports effectively.
✨Demonstrate Compassion and Care
Since the client focuses on providing compassionate support, be ready to share examples of how you've shown empathy and care in your previous roles. This will align with their mission of making a positive difference in people's lives.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's employee assistance program and how they measure success in their services. This shows your genuine interest in the role and helps you understand their expectations better.
