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For Companies At a Glance
- Tasks: Lead a passionate team to deliver exceptional experiences at a vibrant riverside pub.
- Company: Join St Austell Brewery, known for its iconic pubs and commitment to quality service.
- Benefits: Enjoy bonuses, discounts, learning opportunities, and a family-friendly work environment.
- Why this job: Make your mark in a high-profile role while enjoying stunning views and a dynamic atmosphere.
- Qualifications: Proven experience as a General Manager in high-volume, premium pub settings is essential.
- Other info: Flexible working options available; early applications encouraged.
The predicted salary is between 36000 - 60000 £ per year.
Job Type
Full time
Location
Exeter, Mill on the Exe
Job Description
General Manager Opportunity – The Mill on the Exe.
The Mill on the Exe is a contemporary pub with comfy rooms, nestled riverside, just a stone’s throw from the bustling city of Exeter, offering a perfect blend of tranquillity and energy.
This role includes a two-bedroom home featuring stunning views of the River Exe.
If you are an experienced General Manager with a proven track record in high-volume, premium pub environments, this could be your chance to step into a high-profile role with St Austell Brewery and make your mark at one of our most iconic sites.
About you:
- You head up the front of the business, leading a team of passionate team members to deliver experiences that delight.
- You champion the spirit and values of St Austell Brewery, inspiring those around you and setting a glowing example for them to follow.
- Closely monitoring your team’s performance gives you the insight to give praise where it’s due, provide constructive feedback, and nurture talent.
- You oversee all aspects of finance and admin procedures with ease. No detail goes unchecked.
- You’ll establish strong relationships with stakeholders and customers.
- Having a wealth of experience in a similar role means you are able to recognise when team members need help and you’ll support where needed.
- You’re a natural leader, communicating brilliantly with your team and delegating to hit and exceed targets.
- Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary.
- Peak season can get pretty busy, but you thrive when working under pressure.
- Communication is key, and you recognise the importance of being an effective listener, ensuring everyone is on the same page while remaining approachable and informative.
What we offer in return:
- Bonus Scheme
- Company Pension
- 30% off food and drink in our pubs.
- 50% off overnight stays in our pubs.
- £150 towards a stay in one of our pubs.
- Westfield Rewards, including discounts and rewards from hundreds of leading retailers, restaurants, and destinations.
- Cycle to work scheme
- Learning and development opportunities.
- Family-friendly policies.
- Paid time off to volunteer for charity.
- Meal provided for shifts over 6 hours (up to the value of £10).
St Austell Brewery is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity.
We also welcome requests for flexible working. Early applications are encouraged as we’ll review applications throughout the recruitment process and reserve the right to close the advert at any time. Please note that we politely request no contact from recruitment agencies or media sales. Speculative CVs from recruitment agencies won’t be accepted, nor the fees associated with them.
Apply Now
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General Manager employer: The Port William
Contact Detail:
The Port William Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Make sure to highlight your leadership experience in high-volume pub environments during the interview. Share specific examples of how you've successfully managed teams and improved customer experiences.
✨Tip Number 2
Familiarize yourself with St Austell Brewery's values and culture. During your conversations, demonstrate how your personal values align with theirs and how you can contribute to their mission.
✨Tip Number 3
Prepare to discuss your approach to financial management and admin procedures. Be ready to provide insights on how you've effectively overseen these aspects in previous roles.
✨Tip Number 4
Showcase your ability to thrive under pressure by sharing stories from peak seasons in your past roles. Highlight how you maintained high standards and adapted to customer feedback during busy times.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the General Manager position at The Mill on the Exe. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in high-volume, premium pub environments. Provide specific examples of how you've successfully led teams and managed operations in similar settings.
Showcase Leadership Skills: Demonstrate your leadership abilities by sharing instances where you've inspired your team, provided constructive feedback, and nurtured talent. This will show that you align with the values of St Austell Brewery.
Tailor Your Application: Customize your cover letter to reflect your understanding of the company culture and the specific challenges of the role. Mention your ability to thrive under pressure and your commitment to maintaining high standards based on customer feedback.
How to prepare for a job interview at The Port William
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and inspire a team is crucial. Be prepared to share specific examples of how you've successfully managed teams in high-pressure environments, highlighting your communication and delegation skills.
✨Demonstrate Financial Acumen
Since overseeing finance and admin procedures is part of the role, come ready to discuss your experience with budgeting, financial reporting, and cost control. Providing concrete examples will show that you can handle the financial aspects of the business effectively.
✨Emphasize Customer Experience
The Mill on the Exe values customer feedback highly. Be ready to talk about how you've previously used customer insights to improve service and maintain high standards. This shows that you understand the importance of customer satisfaction in a premium pub environment.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, especially during peak seasons. Think about times when you've had to adapt quickly to challenges and how you kept your team motivated under pressure.
