Assistant Operations Manager

The cargo carried by ships, trucks, and trains hold the lifeblood of our economy. Our nation’s ports, including The Port of Virginia, are at the center of it all. The fifth largest port in America, The Port of Virginia is a catalyst for commerce. A recent economic impact study found that over 397,000 jobs in Virginia – nearly 10% of Virginia’s workforce – have ties to the port. The Port of Virginia seeks out highly motivated individuals who share our values, understand our objectives and embrace our culture. At every level, from our corporate offices to our terminals to our inland facilities, Port of Virginia team members share a commitment to quality service for our customers, a passion for innovation and a desire to make a difference.

The Opportunity

The main objective of this position is to supervise terminal operations with the goal of maintaining a safe working environment, while maximizing productivity and meeting departmental objectives. Promote safety awareness and regulatory compliance (OSHA), manage ILA labor, control operation costs, and maximize workforce efficiency. Coordinate efforts between ocean carriers, motor carriers, railroads, ship agents, stevedores, and all other internal stakeholders.

What You’ll Do: Responsibilities

• Confirms all labor is on time, in their designated work area, and working in accordance with the operational standards to ensure a productive and safe operation in accordance with organizational goals.
• Exercises independent judgment to make efficient decisions to break for meals, “cut,” or “roll-through” labor in order to meet organizational goals.
• Ensures compliance with all safety, security, and environmental policies, and responds accordingly to work-related accidents, including accident investigation and drug screen coordination.
• Ensures compliance to labor contracts and agreements.
• Maintains accurate documentation per department standards regarding incidents, accidents, and non-standard events.
• Rewards and disciplines colleagues for compliance/non-compliance of the Terminal Safety Enforcement Program or collective bargaining agreement.
• Diagnoses and exercises judgment over the assignment of personnel to available equipment, and knowledge of daily work needs, in order to resolve “bottlenecks” which may impact achievement of daily organizational goals.
• Effectively tracks performance of ILA Labor and holds subordinates accountable for results.
• Maintains a comprehensive understanding of the ILA Collective and Local Bargaining Agreement and holds/attends performance and/or disciplinary meetings in partnership with appropriate business agents.
• Ensures employee relations and problems are properly addressed.
• Meets with employees to discuss status of work, work problems, etc.
• Exercises discretion in resolving complaints, grievances, discipline, and concerns that arise.
• Allocates equipment to various ILA operators and prioritises and adjusts work assignments based on independent judgment of operational needs to accomplish organizational goals.
• Predicts, identifies, and overcomes challenges related to the operation by influencing innovation and productivity.
• Attends management meetings per rotation with other AOMs.
• Follows dress code policy for AOMs.
• Performs other duties as assigned.

The Port of Virginia is a 24-hour, 7-day-a-week, 365-day-a-year operation, schedule and location may vary based on the needs of the operation.

Who You Are: Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• High School diploma or GED equivalent required.

Licenses, Certifications, and Credentials

• Valid driver’s license; Transportation Worker Identification Credential.

Work Experience

• Experience in transportation or operations required.
• Clean driving record required.

Skills

• Ability to make quick decisions in an ever-changing environment.
• Ability to establish a plan of action and coordinate efficient execution.
• Ability to inspire others to accomplish goals and encourage high standards of performance.
• Written and verbal communication skills.
• Capacity to exercise good judgement and interpersonal skills.
• Able to work any shift assigned in a 24-hour period, 7 days a week, including nights, weekends, and holidays.

You Should Know: Disclosures

The Port of Virginia is an Equal Opportunity Employer and therefore does not discriminate on the basis of age, sex, race, religion, disability or national origin. Selected applicant must be able to pass a pre-employment background check which may include any of the following: Academic record and verification of education and/or certifications; Employment history (including references); Criminal history; Driving record; Fingerprinting; drug and alcohol testing, Fit for duty Physical, Other records or information related to the candidate's suitability for the position. Selected applicant must be able to obtain a TWIC (Transportation Workers Identification Card). The Port of Virginia is a 24-hour, 7-day-a-week, 365-day-a-year operation, schedule and location may vary based on the needs of the operation.