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- Tasks: Manage promotional merchandise projects from concept to delivery, building strong client relationships.
- Company: Join Pollards, a leading brand solutions provider with a collaborative culture.
- Benefits: Enjoy 26 days holiday, hybrid working, and ongoing development opportunities.
- Other info: Opportunity for career growth into senior account management roles.
- Why this job: Make a real impact by helping brands create standout merchandise that resonates.
- Qualifications: Experience in promotional merchandise or related marketing/sales environment preferred.
The predicted salary is between 30000 - 40000 £ per year.
Build Brands That People See, Use and Remember. At Pollards, we help brands show up in the real world. From merchandise and clothing to print, creative and fulfilment, we bring ideas to life in a way that connects with people and delivers impact. Rather than working with multiple suppliers, our clients rely on us as one accountable partner to deliver consistent, high-quality brand experiences. With services delivered largely in-house across our UK sites, we stay close to the detail and take pride in making things happen properly.
This is a client-facing, consultative role where you’ll manage merchandise projects from concept through to delivery. You’ll work closely with clients to understand their brand, campaigns and objectives, recommending high-impact promotional products that align with their goals, timelines and budgets. This role suits someone who enjoys building relationships, spotting opportunities and taking ownership of projects end-to-end.
Key Responsibilities- Client Relationship Management
- Act as the primary point of contact for assigned client accounts
- Build and develop long-term, trusted client partnerships
- Understand client brand guidelines, marketing strategies and campaign objectives
- Identify opportunities for account growth and repeat business
- Prepare and present proposals, quotes and product recommendations
- Negotiate pricing, timelines and production specifications
- Stay up to date with product trends, sustainability options and sourcing innovations
- Liaise with internal production, suppliers and logistics teams
- Ensure accurate order processing and artwork approvals
- Monitor timelines, quality standards and delivery schedules
- Proactively resolve issues to maintain a high level of client satisfaction
- Previous experience in promotional merchandise, branded products or a related marketing/sales environment preferred
- Experience sourcing products from UK and/or overseas suppliers
- Proven ability to manage projects from enquiry through to delivery
- Experience preparing quotes and managing client budgets
- Strong supplier negotiation and cost management skills
- Highly organised with strong attention to detail
- Confident communicator with a proactive, solutions-focused approach
- Be part of a business that delivers end-to-end brand solutions, not just individual products
- Work on a wide variety of projects across merchandise, print, creative and fulfilment
- Join a collaborative team where people take ownership and support each other
- Opportunity to build long-term client relationships and make a visible impact
- A business with strong heritage, modern capabilities and clear ambition for growth
- 26 days holiday plus bank holidays
- Company pension scheme
- Hybrid working opportunities
- Ongoing development and progression opportunities
- Exposure to a wide range of clients, industries and projects
This role offers the opportunity to grow within a wider commercial structure, with potential progression into senior account management or broader commercial roles. We’re building a business that connects creative thinking with real-world delivery and this role sits right at the heart of that.
Promotional Merchandise Account Manager in Plymouth employer: The Pollard Group
Contact Detail:
The Pollard Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Promotional Merchandise Account Manager in Plymouth
✨Tip Number 1
Network like a pro! Get out there and connect with people in the promotional merchandise industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in managing projects and client relationships. Share specific examples of how you've helped brands create standout merchandise that delivers results.
✨Tip Number 3
Be proactive! If you see a company you’d love to work for, don’t wait for them to post a job. Reach out directly, express your interest, and share how you can add value to their team. We love seeing candidates take the initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Pollards. Let’s build some amazing brands together!
We think you need these skills to ace Promotional Merchandise Account Manager in Plymouth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your CV. Use a friendly tone and share your passion for promotional merchandise and client relationships.
Tailor Your Application: Make sure to customise your application for the Promotional Merchandise Account Manager role. Highlight relevant experience and skills that align with our job description, especially your project management and client relationship skills.
Be Specific About Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've successfully managed projects or built client relationships in the past. Numbers and results can really make your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Pollards!
How to prepare for a job interview at The Pollard Group
✨Know the Brand Inside Out
Before your interview, dive deep into Pollards' brand and their approach to promotional merchandise. Understand their values, recent projects, and how they connect with clients. This will help you demonstrate your enthusiasm and show that you're genuinely interested in being part of their team.
✨Showcase Your Project Management Skills
Be ready to discuss specific examples from your past experience where you've successfully managed projects from start to finish. Highlight your organisational skills, attention to detail, and how you’ve navigated challenges. This will illustrate your ability to handle the end-to-end process that Pollards values.
✨Prepare for Client Scenarios
Think about potential client scenarios you might face in this role. Prepare to discuss how you would build relationships, identify growth opportunities, and present product recommendations. This will showcase your consultative approach and readiness to engage with clients effectively.
✨Stay Updated on Trends
Familiarise yourself with the latest trends in promotional merchandise and sustainability options. Being knowledgeable about current market innovations will not only impress your interviewers but also demonstrate your proactive attitude towards staying ahead in the industry.