At a Glance
- Tasks: Support and maintain IT systems across two innovative schools, ensuring smooth tech operations.
- Company: Join a forward-thinking independent school group that values creativity and technology.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on innovation and collaboration.
- Why this job: Make a real impact on students' learning experiences through technology.
- Qualifications: Experience as an IT engineer and strong knowledge of Microsoft 365 and Google Workspace.
The predicted salary is between 30000 - 40000 £ per year.
Overview
The Pointer School (TPS) is an independent prep and pre‑prep school in Blackheath, South‑East London, providing an outstanding education to 350 pupils supported by 80 staff.
The school uses Google Workspace for core business services and offers a 1:1 i Pad to all pupils and staff.
Staff work on a mixture of Windows PCs and Mac Books.
Devonshire House Preparatory School (DHP) is a thriving, co‑educational independent school across three Victorian sites in Hampstead, educating around 500 pupils aged 2 to 13.
It has upgraded its network infrastructure and all staff and pupils use Microsoft 365 in an all‑Windows environment.
This role provides an exciting opportunity to work in two forward‑thinking independent schools that value innovation, creativity and technology to drive educational success.
Role
This is a full‑time, permanent position shared between TPS and DHP.
The IT engineer will travel between the schools on a scheduled basis, providing first‑line support and reporting to the bursars and the Head of Digital Learning at DHP, with dotted‑line oversight to Dukes Education’s Head of IT.
The role involves daily maintenance of IT systems, network and communications infrastructure, end‑user hardware provisioning, MDM, AV & printing, and IT budgeting and strategy.
Key Responsibilities
- Support Service – responsible for maintaining IT systems, network and communications infrastructure on a day‑to‑day basis.
- End‑User hardware & Core Ecosystems – manage provisioning, updates, security, connectivity and configuration for M365 at DHP and Google Workspace at TPS across Mac OS, i Pad OS, Chromebooks and Windows.
- MDM – manage Intune for Windows devices at DHP, GWf E for Chromebooks and a selected MDM for i Pad and Mac OS devices at TPS.
- AV & Printing – support classroom AV, interactive whiteboards, projectors, audio‑visual devices, printers and photocopiers.
- Network & Core IT Infrastructure – support switches, routers and firewalls; escalations to the MSP for 2nd/3rd line issues.
- Administration & IAM – admin Microsoft 365 at DHP, GWf E at TPS including user identity management and automation.
- End‑User Support – provide in‑person and remote support and training for IT software, systems and processes.
- Vendors Management & Coordination – manage third‑party suppliers and procure hardware and services cost efficiently.
- Budgets & Strategy – contribute to IT budgeting, forecasting and strategic recommendations.
- Documentation & Asset Management – manage licences, asset lists, contracts and maintain an asset register.
- Security & Data – develop and maintain IT security and compliance policies including GDPR and CIS controls.
- Project Management – contribute to and implement the future IT roadmap through project management.
Essential Skills & Education
- Demonstrated experience as 2nd‑level IT engineer/system administrator.
- Strong knowledge of Microsoft 365 administration, Intune and Entra ID.
- Strong knowledge of Google Workspace administration.
- Strong knowledge of i Pad and Mac OS MDM solutions.
Desirable Skills & Education
- Experience in network administration (switches, WAPs, network controllers, routers, TCP/IP, DNS, VLAN).
- Experience in the education sector.
- Knowledge of school IT systems such as MIS, safeguarding and parent communications.
- Strong experience supporting users on a daily basis.
- Strong knowledge of end‑user computing devices including hardware and software support, installation, configuration and deployment.
- Experience with audio/visual devices (projectors, interactive TVs).
- Experience in ticket desk analysis and workflows.
- Experience with firewall, Web Filters, security policies.
- Experience with VOIP communication and other telephony.
- Project management and/or ITIL knowledge and experience.
Person Specification
- Communication – persuading, adapting style to an audience of educators who may not understand IT jargon.
- Planning – demonstrate planning, prioritisation and resource management skills.
- Proactiveness – proactive attitude to fix issues before they arise, identify IT needs and suggest improvements.
- Strategy – act as an IT advisor to school leaders, identify and implement solutions to strategic challenges and deliver lasting benefits.
- Location
TPS – 19 Stratheden Road, London SE3 7TH DHP – 2 Arkwright Road, London NW3 6AE and surrounding buildings.
Working Hours
Monday–Friday 08:00–16:00, with occasional flexibility for out‑of‑hours work.
Start Date
Mid to end of August 2026.
On‑site
This is an on‑site, full‑time role contracted through The Pointer School, covering IT duties for Devonshire House as well.
#J-18808-Ljbffr
IT Engineer employer: The Pointer
The Pointer School and Devonshire House Preparatory School offer a dynamic work environment where innovation meets education. As an IT Engineer, you will benefit from a collaborative culture that prioritises professional development and provides opportunities for growth within the educational sector. Located in London, you will enjoy a vibrant community atmosphere while contributing to the seamless integration of technology in learning.
StudySmarter Expert Advice🤫
We think this is how you could land IT Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what The Pointer values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges The Pointer might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at The Pointer!
✨Direct Apply to The Pointer
Let's not forget to apply directly through the The Pointer website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at The Pointer.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at The Pointer. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at The Pointer
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
