At a Glance
- Tasks: Manage customer accounts, drive sales growth, and build strong relationships.
- Company: Join a successful family-run plumbing distribution company with nearly 20 years of experience.
- Benefits: Competitive salary, uncapped bonuses, structured training, and career progression.
- Other info: Enjoy a supportive team culture with no weekend work.
- Why this job: Be part of a growing business and make a real impact in the plumbing sector.
- Qualifications: Sales experience in B2B environments; plumbing knowledge is a plus.
The predicted salary is between 35000 - 50000 £ per year.
Location: Chelmsford
Salary: £35,000 Basic Salary + Uncapped Monthly Bonus (Realistic OTE £50,000+)
Job type: Permanent, Full Time. Monday - Friday, 9:00 am - 5:00 pm
Join a Growing Business:
The Plumbing Distribution Company Ltd is a successful family-run distributor serving the plumbing and building merchant sector since 2006. We supply high-quality plumbing products to plumbing merchants and builders' merchants across the UK. Due to ongoing expansion, we are seeking an ambitious and commercially driven Sales Account Executive to join our Chelmsford headquarters.
This is an excellent opportunity to manage an established customer portfolio while identifying new opportunities to drive revenue and business growth.
The Role:
You will be responsible for developing existing customer relationships, increasing account performance, reactivating dormant accounts, and securing new business opportunities. This is a proactive sales role focused on account growth, customer retention, and achieving measurable commercial results.
Key Responsibilities:
- Manage and develop an established portfolio of plumbing and builders' merchants.
- Achieve monthly sales, revenue, and account growth targets.
- Handle enquiries via telephone, email, WhatsApp, and customer portal.
- Proactively contact existing, dormant, and prospective customers.
- Build strong relationships with key decision-makers.
- Increase customer spend through upselling, cross-selling, and product promotion.
- Prepare quotations and follow up opportunities to maximise conversion rates.
- Manage the sales process from enquiry through to order completion.
- Identify and secure new merchant accounts across the UK.
- Work closely with Operations, Purchasing, Logistics, and Management teams.
- Maintain accurate CRM records and provide regular account and pipeline reporting.
Performance Expectations:
Success in this role is driven by consistent customer engagement and proactive account management. Key expectations include:
- Maintaining regular contact with assigned accounts.
- Consistent outbound sales activity throughout the month.
- Contacting all active accounts at least once every 30 days.
- Following up quotations within 48 hours.
- Reactivating dormant customers through targeted business development.
- Identifying upselling and cross-selling opportunities.
- Maintaining accurate CRM records and a structured sales pipeline.
Typical activity levels include 50-70 customer conversations per day alongside ownership of a structured monthly account contact programme. Performance will be measured through sales revenue, gross profit growth, account development, customer retention, new account acquisition, and achievement of agreed activity targets.
About You:
We are seeking a highly motivated sales professional with a proven track record in a B2B sales environment. You may have experience in internal sales, account management, business development, or telesales. Experience within plumbing, heating, construction products, merchanting, or distribution would be advantageous.
You will possess:
- Excellent communication and relationship-building skills.
- Confidence influencing purchasing decisions.
- A professional telephone manner.
- Commercial awareness and a results-focused approach.
- Strong organisational and time-management skills.
- Experience using CRM systems and Microsoft Office.
- Resilience, persistence, and a proactive attitude.
- The ability to manage multiple priorities effectively.
Most importantly, you will share our commitment to outstanding customer service through product knowledge, responsiveness, reliability, and a customer-first mindset.
What We Offer:
- £35,000 basic salary.
- Uncapped monthly performance bonus.
- Realistic OTE of £50,000+.
- Established customer portfolio provided.
- Clear and achievable sales targets.
- Performance-driven culture that rewards success.
- Structured training and ongoing development.
- In-house certifications and skills development opportunities.
- Supportive leadership team and collaborative environment.
- Genuine long-term career progression.
- Monday to Friday working hours with no weekends.
- Opportunity to join a growing business approaching 20 years of success.
Induction and Development:
You will complete a structured induction programme covering our products, systems, operations, and customer journey. This includes time spent across multiple departments to provide a comprehensive understanding of the business.
Our onboarding programme is designed to equip every team member with the knowledge, confidence, and support required to succeed and make an immediate impact.
Apply Today:
If you are an ambitious sales professional motivated by customer relationships, business development, career progression, and uncapped earning potential, we would love to hear from you.
Sales Account Executive in Chelmsford employer: THE PLUMBING DISTRIBUTION COMPANY
The Plumbing Distribution Company Ltd is an exceptional employer, offering a dynamic work environment in Chelmsford where employees are valued and supported. With a strong focus on performance-driven culture, structured training, and genuine career progression opportunities, team members can thrive while enjoying the benefits of a competitive salary and uncapped bonuses. Join a family-run business that prioritises customer service and fosters collaborative relationships, making it an ideal place for ambitious sales professionals to grow their careers.
Contact Details:
THE PLUMBING DISTRIBUTION COMPANY Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Account Executive in Chelmsford
✨Tip Number 1
Get to know the company inside out! Research The Plumbing Distribution Company Ltd, their products, and their customer base. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently discuss how your skills can drive account growth and customer retention. Role-play with a friend or in front of a mirror to nail down your delivery.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and ready to take the next step in your career.
We think you need these skills to ace Sales Account Executive in Chelmsford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Account Executive role. Highlight your relevant experience in B2B sales, account management, and any specific achievements that showcase your ability to drive revenue and build customer relationships.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our values at The Plumbing Distribution Company. Be sure to mention your proactive approach to sales and customer engagement.
Showcase Your Communication Skills:Since this role involves a lot of customer interaction, make sure your application reflects your excellent communication skills. Whether it's through your CV, cover letter, or any additional documents, clarity and professionalism are key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at THE PLUMBING DISTRIBUTION COMPANY
✨Know Your Products Inside Out
As a Sales Account Executive, you'll be dealing with plumbing products daily. Make sure you research the company's offerings thoroughly. Understand the features, benefits, and potential upselling opportunities. This knowledge will help you impress during the interview and show that you're ready to hit the ground running.
✨Demonstrate Your Relationship-Building Skills
The role requires excellent communication and relationship-building skills. Prepare examples from your past experiences where you've successfully built rapport with clients or reactivated dormant accounts. Be ready to discuss how you can apply these skills to manage and grow the existing customer portfolio.
✨Showcase Your Proactive Sales Approach
This position is all about proactive account management. Come prepared with strategies on how you would engage with customers regularly and identify new business opportunities. Discuss your experience with outbound sales activities and how you plan to maintain consistent contact with assigned accounts.
✨Familiarise Yourself with CRM Systems
Since maintaining accurate CRM records is crucial for this role, make sure you brush up on your CRM skills. If you have experience with specific systems, mention them. If not, demonstrate your willingness to learn and adapt quickly to new technologies, as this will be key in managing your sales pipeline effectively.
