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For Companies At a Glance
- Tasks: Drive sales through inbound and outbound calls, managing customer accounts.
- Company: Join a leading plumbing distributor with a focus on exceptional service.
- Benefits: Earn a competitive salary plus uncapped commission, enjoy 28 days holiday.
- Why this job: Make an impact in a fast-paced environment with clear targets and rewards.
- Qualifications: Experience in sales, strong communication skills, and a commercial mindset.
- Other info: Supportive team culture with career progression and training opportunities.
The predicted salary is between 45000 - 63000 £ per year.
Location: Chelmsford
Salary: £45,000 per annum (paid monthly) Uncapped Commission
Job type: Permanent, Full Time. Monday - Friday, 9:00 am - 5:00 pm.
Why Join The Plumbing Distribution Company Ltd?
- We are a leading distributor in the plumbing industry, dedicated to delivering exceptional customer service and rewarding employee performance.
- Enjoy opportunities for career progression, a supportive work environment, and a clear commission structure designed to incentivise your success.
The Opportunity:
We are looking for a commercially driven Internal Sales Executive to join The Plumbing Distribution Company Ltd at our Chelmsford office. This is a key role within the business, ideal for someone who understands the plumbing trade, enjoys selling, and is motivated by clear targets and rewards. You will be responsible for driving sales performance through a combination of inbound enquiries and proactive outbound sales, managing and growing customer accounts, and ensuring a smooth, reliable service for plumbers' merchants and trade customers. This role suits someone confident on the phone, organised, and comfortable working in a fast-paced, target-driven B2B environment.
The Role:
As an Internal Sales Executive, you will manage the full internal sales process - from first contact through to order fulfilment. You will work closely with Sales, Marketing, Operations, and Logistics teams to deliver excellent service while actively identifying opportunities to increase order values, account spend and new accounts. You will be accountable for achieving monthly sales targets aligned to company forecasts and contributing directly to business growth.
Key Responsibilities:
- Achieve and exceed monthly sales targets in line with forecasted figures
- Handle inbound sales enquiries from customers via phone and email
- Make proactive outbound sales calls to new, existing, lapsed, and allocated accounts
- Manage the full sales cycle, including quotations, order processing, and follow-ups
- Develop strong, long-term relationships with customers and key accounts
- Identify upselling and cross-selling opportunities
- Support and collaborate with the External Sales team where required
- Liaise with Operations and Logistics teams to ensure smooth order fulfilment and timely delivery
- Resolve customer queries, pricing issues, and order discrepancies professionally
- Maintain accurate customer and sales records using CRM systems
- Report on sales performance and contribute ideas in sales meetings
Sales Targets & Bonus Structure:
This role offers clear, transparent targets with monthly financial rewards.
What We're Looking For:
- Proven experience in internal sales, B2B sales, telesales, or trade counter sales
- Plumbing, heating, merchant, or construction product experience highly desirable
- Confident telephone manner with a strong focus on outbound sales
- Commercial mindset with a genuine drive to hit and exceed targets
- Excellent communication and relationship-building skills
- Highly organised with the ability to manage multiple accounts and priorities
- Comfortable using CRM systems and Microsoft Office (Excel, Word, Outlook)
- Team player who thrives in a fast-moving sales environment
Why Join The Plumbing Distribution Company Ltd?
- Monday to Friday (No weekends)
- A solid base of existing customer base for you to work with
- Clear, achievable sales targets with monthly bonus potential
- Performance-led culture that rewards results
- Supportive management and collaborative team environment
- Long-term career progression opportunities
- Free Parking
- Healthy snacks and drinks provided
- 28 Days Holiday (including Bank Holidays) plus one year added for every years service completed
- Holiday season shutdown (deducted from annual entitlement)
- Training and support will be provided to you both online and on the job to give you all the tools you need to be successful in the role
- We provide regular reviews to ensure you are happy within your role and identify any areas that you may need help with, you are fully supported throughout your career with us
- Company pension contributions
Candidates with experience or relevant job titles of; Sales Executive, Sales Person, Sales Account Manager, Sales Account Executive, Telesales Executive, Telesales, B2B, Sales Development, B2B Sales Executive, Direct Sales, Account Manager, Internal Sales Person, New Business Executive, Key Sales, BDM, Account Management, Lead Generation, Business Development Executive, Client Services will all be considered.
Locations
Internal Sales Executive in Chelmsford, Essex employer: THE PLUMBING DISTRIBUTION COMPANY LTD
Contact Detail:
THE PLUMBING DISTRIBUTION COMPANY LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Executive in Chelmsford, Essex
✨Tip Number 1
Get to know the plumbing industry inside out! Familiarise yourself with common products and services, as this will help you connect with potential clients and show that you’re genuinely interested in their needs.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of outbound calls, make sure you’re comfortable chatting with customers. Role-play with friends or family to build your confidence and refine your pitch.
✨Tip Number 3
Network like a pro! Attend industry events or join online forums related to plumbing and sales. This can help you meet potential clients and learn from others in the field, giving you an edge in your sales approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at The Plumbing Distribution Company Ltd.
We think you need these skills to ace Internal Sales Executive in Chelmsford, Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Internal Sales Executive role. Highlight any relevant sales experience, especially in B2B or the plumbing industry, to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about sales and how you can contribute to our team. Be sure to mention your understanding of the plumbing trade and your drive to hit targets.
Show Off Your Communication Skills: Since this role involves a lot of phone work, make sure your application showcases your excellent communication skills. Whether it's through your CV or cover letter, let us see how you can build relationships with customers.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you get all the latest updates about your application status!
How to prepare for a job interview at THE PLUMBING DISTRIBUTION COMPANY LTD
✨Know Your Plumbing Stuff
Make sure you brush up on your plumbing knowledge before the interview. Understanding the products and services offered by The Plumbing Distribution Company Ltd will show that you're genuinely interested and ready to engage with customers effectively.
✨Show Off Your Sales Skills
Prepare specific examples of how you've successfully driven sales in previous roles. Be ready to discuss your experience with inbound and outbound sales, and how you’ve exceeded targets in a fast-paced environment. This will demonstrate your commercial mindset and ability to thrive under pressure.
✨Practice Your Phone Manner
Since this role requires a confident telephone manner, practice answering common sales questions out loud. You could even role-play with a friend to simulate the interview scenario. This will help you feel more comfortable and articulate during the actual interview.
✨Be Ready to Discuss CRM Experience
Familiarise yourself with CRM systems and be prepared to talk about your experience using them. Highlight how you've used these tools to manage customer relationships and track sales performance, as this is crucial for the Internal Sales Executive role.
