At a Glance
- Tasks: Lead technical conversations and shape solutions for mid-market and enterprise accounts.
- Company: Join Freshworks, a dynamic tech company with a focus on innovation.
- Benefits: Competitive salary, mentorship opportunities, and a vibrant work culture.
- Other info: Exciting opportunities for growth and participation in industry events.
- Why this job: Make an impact by driving technical wins and collaborating across teams.
- Qualifications: 10+ years in technical solution engineering with strong communication skills.
The predicted salary is between 63000 - 77000 £ per year.
As a Principal Solutions Engineer at Freshworks, you will act as the technical advisor to close large opportunities in the Netherlands, shaping solutions for mid-market and enterprise accounts. You’ll lead thought leadership, create domain assets, and represent Freshworks in GTM activities and industry events. You’ll drive technical wins, mentor the regional SE team, and partner with product and sales to accelerate deals. This role blends hands-on technical consult, strategic storytelling, and cross-functional collaboration to scale our SaaS offerings.
Responsibilities
- Lead large deal conversations with mid-market and enterprise customers at senior levels
- Act as a trusted advisor to customers and partners throughout the sales cycle
- Develop institutional intellectual property and assets from thought leadership and market insights
- Evangelize and enable customers to achieve a technical win
- Participate in pre-sales activities: technical presentations, POCs, RFP/RFI responses, demos, workshops
- Scope and ensure success of proofs-of-concept (POCs)
- Collaborate with partners to build joint solutions
- Mentor/lead senior solution engineers on technical strategies
- Communicate product gaps and enhancements to the product team
- Represent GTM and voice of customers in product discussions
- Lead and contribute to industry conferences and events
- Support sales and channel goals with deep technical consultation
- Nurture long-term partner value as a trusted advisor
- Work closely with extended teams to deliver solutions
- Drive cross-functional collaboration to close deals
Key requirements
- 10+ years of relevant experience in technical solution engineering in ITSM/ITIL or SaaS/software product environments
- Experience in SaaS/technology product organizations with ITSM/ITIL methodologies and cloud-based infrastructure
- Strong senior stakeholder communication skills (including CxOs)
- Experience in complex sales cycles in Mid-Market and Enterprise segments
- Excellent communication, presentation and listening skills; customer- and solution-oriented
- High energy, execution-focused, with a strong sense of urgency
- Team-oriented mindset in a high-energy environment
- Additional European language skills welcome
Principal - Solution Engineering employer: The Placement Group
Freshworks is an exceptional employer that champions a people-first culture, fostering an inclusive environment where creativity and innovation thrive. As a Field Marketing Specialist in the UKI & Nordics, you'll benefit from a dynamic work atmosphere that encourages professional growth through hands-on experience with cutting-edge AI tools and data-driven strategies. With a commitment to employee development and a focus on meaningful impact, Freshworks offers a unique opportunity to shape the future of customer and employee experiences while collaborating with a diverse team across the globe.
StudySmarter Expert Advice🤫
We think this is how you could land Principal - Solution Engineering
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at The Placement Group or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to The Placement Group.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like The Placement Group.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like The Placement Group that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Principal - Solution Engineering
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at The Placement Group.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at The Placement Group and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at The Placement Group
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If The Placement Group uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
