To help them grow. Software is a choice that can make or break a business. Business software has become a blocker instead of ways to get work done. With a fresh vision for how the world works. Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations. Fresh vision. Job DescriptionAs an Enterprise Account Manager, you'll work with some of our most valued customers, helping them grow with Freshworks while building long-term, trusted partnerships. Grow key accounts through upsell, cross-sell, and renewals, consistently surpassing revenue goals while delivering meaningful impact for customers.- Build trust with executives by addressing critical challenges and positioning Freshworks as a partner that drives measurable business results.- Execute the Sales Process: Lead complex sales cycles end-to-end, securing strategic wins and fostering long-term partnerships.- Champion collaboration across teams to uncover opportunities, strengthen retention, and expand customer success.- Travel, as required, to connect in person, foster relationships, and represent Freshworks with purpose. 8+ years of experience in SaaS or solution-based sales, account management, or customer-facing roles with track record of success in an aligned territory.- Consultative approach: experience working with enterprise customers, including senior leaders, exceeding goals, with a focus on long-term value creation.- Domain knowledge: exposure to CRM, EX, CX, or ITSM solutions is a plus. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Mid-Senior LevelIndustry: Information Technology And Services
Account director/client services lead in London employer: The Placement Group
Freshworks is an exceptional employer that champions a people-first culture, fostering an inclusive environment where creativity and innovation thrive. As a Field Marketing Specialist in the UKI & Nordics, you'll benefit from a dynamic work atmosphere that encourages professional growth through hands-on experience with cutting-edge AI tools and data-driven strategies. With a commitment to employee development and a focus on meaningful impact, Freshworks offers a unique opportunity to shape the future of customer and employee experiences while collaborating with a diverse team across the globe.
