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- Tasks: Assist in managing store operations and deliver top-notch customer service.
- Company: Join a growing self-storage company focused on customer satisfaction and team development.
- Benefits: Enjoy competitive pay, career growth, employee discounts, and a supportive work environment.
- Why this job: Be part of a dynamic team where your organisational skills can shine and make a difference.
- Qualifications: Previous admin experience is essential; self-storage experience is a bonus.
- Other info: Full training provided; must be tech-savvy and customer-oriented.
The predicted salary is between 24000 - 36000 £ per year.
Join Our Team as an Assistant Store Manager! Are you a dynamic and customer-focused individual looking for a new opportunity? We are seeking an Assistant Store Manager to join our Alton facility and support its growth. You will be joining a team with an opportunity to shine and develop. If you are looking for a fast-paced environment where you can bring excellent organisation and administration skills and deliver excellent customer service, this could be the perfect role for you!
Key Responsibilities:
- Sales: Responding quickly and proactively to enquiries, maintaining regular contact with supporting organisations, and maintaining existing customers.
- Customer Service: Deliver exceptional service to our customers at all times with a ‘can do' approach, from handling enquiries to processing reservations and managing their storage needs.
- Health & Safety: Ensure the highest standards of cleanliness are maintained. Monitor and act as required regarding pest control, landscaping, cleaning, repairs, and maintenance, conduct regular fire risk assessments, and ensure Health and Safety requirements are adhered to.
- Administration: Maintain accurate records, monitor rent payments and arrears, maintain and update the various systems ensuring all company information is processed appropriately.
What We're Looking For:
- Experience: Previous experience in administration is essential. Experience in the self-storage industry is a plus but not essential.
- Skills: Excellent organisational skills, able to deal with changing priorities, with the ability to work independently.
- Tech-Savvy: Comfortable using management software and Microsoft Office 365. Full training will be given.
- Customer-Oriented: A friendly, approachable manner with a focus on customer satisfaction.
Why Join Us?
- Competitive salary.
- Opportunities for career development and growth within our expanding company.
- Employee discounts on storage units and retail items.
- Pension plan and other benefits.
- On-site parking and a supportive team environment.
How to Apply: If you're ready to take the next step in your career and support our Alton facility in achieving success, we'd love to hear from you! Please submit your CV and a covering letter detailing your relevant experience to NO AGENCIES PLEASE.
Locations
Assistant Store Manager in Alton, Hampshire employer: The Place 4 Storage
Contact Detail:
The Place 4 Storage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in Alton, Hampshire
✨Tip Number 1
Familiarise yourself with the self-storage industry. Even if you don't have direct experience, understanding the basics of how it operates can give you an edge in interviews and show your enthusiasm for the role.
✨Tip Number 2
Highlight your customer service skills in conversations. Since the role is heavily focused on delivering exceptional service, be prepared to share specific examples of how you've gone above and beyond for customers in previous roles.
✨Tip Number 3
Demonstrate your organisational skills during any interactions. You might be asked about how you manage multiple tasks or priorities, so think of strategies you've used in the past that showcase your ability to stay organised and efficient.
✨Tip Number 4
Be tech-savvy! Brush up on your knowledge of Microsoft Office 365 and any management software you’ve used before. Being comfortable with technology will help you stand out as a candidate who can adapt quickly to the tools used in the role.
We think you need these skills to ace Assistant Store Manager in Alton, Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in administration and customer service. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills and experience align with the responsibilities outlined in the job description.
Showcase Your Organisational Skills: Provide examples in your application that demonstrate your excellent organisational skills and ability to manage changing priorities. This could be through previous job experiences or relevant projects.
Highlight Customer Service Experience: Emphasise any previous roles where you delivered exceptional customer service. Share anecdotes that illustrate your friendly and approachable manner, as well as your commitment to customer satisfaction.
How to prepare for a job interview at The Place 4 Storage
✨Showcase Your Customer Service Skills
As an Assistant Store Manager, delivering exceptional customer service is key. Prepare examples of how you've gone above and beyond for customers in previous roles, highlighting your 'can do' attitude.
✨Demonstrate Organisational Abilities
This role requires excellent organisational skills. Be ready to discuss how you manage changing priorities and maintain accurate records, perhaps by sharing specific tools or methods you use to stay organised.
✨Familiarise Yourself with Health & Safety Standards
Understanding health and safety regulations is crucial. Brush up on relevant standards and be prepared to discuss how you would ensure compliance in the store, including any past experiences you have in this area.
✨Be Tech-Savvy
Since the role involves using management software and Microsoft Office 365, make sure you're comfortable discussing your tech skills. Mention any relevant software you've used and how it has helped you in your previous positions.
