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For Companies At a Glance
- Tasks: Manage customer queries and provide admin support in a friendly environment.
- Company: Established community service organisation dedicated to making a difference.
- Benefits: Enjoy annual leave, pension schemes, and health cash plans.
- Why this job: Join a team that values customer service and flexibility while making an impact.
- Qualifications: Passion for customer service and strong communication skills.
- Other info: Part-time role with flexible hours to fit your lifestyle.
The predicted salary is between 13 - 16 £ per hour.
An established community service organization is seeking a Customer 1st Advisor in Birmingham. This part-time role involves managing customer queries through various communication channels and providing administration support.
The successful candidate will have a strong passion for customer service, effective communication skills, and the ability to work flexibly within a team.
The position offers benefits such as annual leave, pension schemes, and health cash plans.
Customer 1st Advisor — Front Desk & Admin (Part-Time, Flexible) employer: The Pioneer Group
Contact Detail:
The Pioneer Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer 1st Advisor — Front Desk & Admin (Part-Time, Flexible)
✨Tip Number 1
Get to know the company! Research their values and mission so you can show how your passion for customer service aligns with theirs. This will help you stand out during interviews.
✨Tip Number 2
Practice your communication skills! Since this role involves managing customer queries, try role-playing different scenarios with friends or family. It’ll boost your confidence and prepare you for real-life situations.
✨Tip Number 3
Be flexible! Highlight your ability to adapt to different situations and work within a team. Share examples from past experiences where you’ve successfully navigated challenges.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and passion for the role. Plus, it shows you’re serious about joining our community-focused team.
We think you need these skills to ace Customer 1st Advisor — Front Desk & Admin (Part-Time, Flexible)
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond for customers in the past. We love seeing candidates who genuinely care about helping others!
Tailor Your Application: Make sure to customise your application to fit the role of Customer 1st Advisor. Highlight your communication skills and any relevant experience you have in admin support. We want to see how you can bring your unique skills to our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates can communicate effectively, as this is key in the role you'll be applying for!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at The Pioneer Group
✨Know Your Customer Service Stuff
Before the interview, brush up on your customer service knowledge. Think about what makes great customer service and be ready to share examples from your past experiences. This will show that you’re genuinely passionate about helping customers.
✨Practice Your Communication Skills
Since this role involves managing queries through various channels, practice how you articulate your thoughts clearly and concisely. You might want to do a mock interview with a friend or family member to get comfortable with answering questions on the spot.
✨Flexibility is Key
The job requires flexibility, so be prepared to discuss how you can adapt to different situations. Think of times when you’ve had to adjust your approach or schedule to meet customer needs or team demands, and share those stories during the interview.
✨Show Enthusiasm for the Role
Let your passion for customer service shine through! Employers love candidates who are excited about the position. Be sure to express why you want to work as a Customer 1st Advisor and how you can contribute to their community-focused mission.
